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ibis Marrakech Centre Gare

3-star hotel
Av Hassan Ii, Place De La Gare, Marrakesh 4000005244-35929
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1,822 reviews
Relaxed hotel offering a restaurant & a 24-hour bar, plus an outdoor pool & free Wi-Fi.

8 top things to know

The rooms have TVs
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7 min drive to Menara gardens
View more about location
Some guests complained about the small rooms and the beds
I hate giving bad reviews the room was super small.
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13 min drive to Marrakesh Menara
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Guests praised the friendly, professional service
Staff is kind and respectful.
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Guests praised the restaurant
The service is so good, the breakfast is full of tasty choices since there is an open buffet served by the special chef Abderezzak 🌹🌹
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Guests praised the outdoor pool
Oh did i mention the garden and superb pool
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One of the few hotels in the area with a bar
Good bar but no wine by the glass only bottles.
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Health & safety: Enhanced cleaningPersonal protection and 3 more
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Food & drinks at this hotel

IBIS KITCHEN
Restaurant
05244-35929

Location summary

Good for visitors
This laid-back hotel is 6 km from the lively Jemaa el-Fnaa square, and 5 km from both Majorelle Garden and the 12th-century Koutoubia Mosque.
hotel's location on maphotel's location on map

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La Trattoria
Italian restaurant
8 min
Bagatelle
Restaurant
6 min
Le Loft
French restaurant
9 min
La Collégiale
French restaurant
7 min
Le Petit Cornichon
Restaurant
10 min
Zushi - Restaurant Japonais & Thaï à Marrakech
Asian restaurant
5 min
Snack Abderrahim
Restaurant
7 min
L'Ardoise du Marché
French restaurant
8 min
Dameh Restaurant
Restaurant
6 min
LA MARLETTE Café, Restaurant & Boulangerie
Restaurant
3 min
Marrakesh Menara Airport
Taxi
13 min
Transit
21 min
Gare Oncf
Walking
22 sec
Lycee Hassan 2
Walking
5 min
Gare Train Oncf
Walking
4 min
Pl Abdelmoumen
Walking
14 min
Hopital Avicenne
Walking
11 min

Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more

People often mention

Transit
Mentioned in 96 Google reviews
14% unfavorable68% positive
Fitness
Mentioned in 86 Google reviews
7% unfavorable86% positive
Cleanliness
Mentioned in 182 Google reviews
24% unfavorable70% positive
Service
Mentioned in 371 Google reviews
13% unfavorable82% positive
Bathroom
Mentioned in 55 Google reviews
71% unfavorable22% positive
Property
Mentioned in 290 Google reviews
25% unfavorable68% positive
Pool
Mentioned in 58 Google reviews
3% unfavorable91% positive
Sleep
Mentioned in 62 Google reviews
63% unfavorable23% positive
Location
Mentioned in 184 Google reviews
9% unfavorable80% positive
Amenities
Mentioned in 37 Google reviews
70% unfavorable27% positive
Accessibility
Mentioned in 17 Google reviews
88% unfavorable12% positive
Family
Mentioned in 20 Google reviews
35% unfavorable65% positive
Bar
Mentioned in 24 Google reviews
17% unfavorable71% positive
Atmosphere
Mentioned in 52 Google reviews
4% unfavorable96% positive
Breakfast
Mentioned in 87 Google reviews
23% unfavorable71% positive
Parking
Mentioned in 14 Google reviews
57% unfavorable29% positive
Food
Mentioned in 45 Google reviews
22% unfavorable69% positive
Pets
Mentioned in 6 Google reviews
33% unfavorable50% positive
Air conditioning
Mentioned in 14 Google reviews
71% unfavorable14% positive
Restaurant
Mentioned in 35 Google reviews
11% unfavorable80% positive
Entertainment
Mentioned in 8 Google reviews
50% unfavorable38% positive
Safety
Mentioned in 9 Google reviews
44% unfavorable56% positive
Kitchen
Mentioned in 7 Google reviews
57% unfavorable29% positive
Business
Mentioned in 6 Google reviews
17% unfavorable83% positive
Wi-fi
Mentioned in 9 Google reviews
67% unfavorable33% positive
Nightlife
Mentioned in 6 Google reviews
33% unfavorable50% positive

Photos

Exterior
Food & Drink
Amenities
Bedroom

About this hotel

This laid-back hotel is 6 km from the lively Jemaa el-Fnaa square, and 5 km from both Majorelle Garden and the 12th-century Koutoubia Mosque.

Check-in time: 12:00 PM
Check-out time: 12:00 PM

Popular amenities

  • Pool
  • Wi-Fifree
  • Air conditioning
  • Breakfast

Web results

 https://all.accor.com › ... › Hôtel Marrakech
ibis Marrakech Centre Gare - Hôtel à Marrakech - AccorHotels
Logez à 5 minutes de la gare centrale de Marrakech et explorez les merveilles de la Cité Ocre en réservant une chambre économique à l'hôtel ibis Marrakech ...
 https://ibis.accor.com › ... › Maroc
Nos hôtels ibis Marrakech – Hotels pas cher
Retrouvez nos hôtels pas cher de la famille ibis Marrakech. Marrakech: Réserver. Parcourez les hôtels à Marrakech. ibis marrakech centre gare.
 https://www.booking.com › ... › Hôtels à Marrakech
Ibis Marrakech Centre Gare - Booking.com
Situé à côté de la gare de Marrakech, l'ibis Marrakech Centre Gare dispose d'une piscine extérieure.

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Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
Rooms1.7Location4.8Service4.4

Ratings by traveler type

  • Families
    3.3/5
    Rooms
    1.7
    • Some guests said the rooms were small & dated, and that cleanliness & maintenance could be improved
    • Some guests mentioned bathroom cleanliness could be improved
    Location
    4.8
    • Near the train station
    Service
    4.6
    • Guests appreciated the friendly, professional staff
  • Couples
    3.0/5
    Rooms
    1.6
    • Some guests said the rooms were small, and that cleanliness & maintenance could be improved
    • Some guests noted the rooms could be quieter & beds could be improved
    • Some guests mentioned bathroom cleanliness could be improved
    Location
    4.7
    • Near the train station
    Service
    4.3
    • Guests appreciated the friendly, professional staff
    • Guests spoke highly of the reception staff
  • Solo
    3.4/5
    Rooms
    1.5
    • Some guests said the rooms were small, and that cleanliness & maintenance could be improved
    • Some guests mentioned the bathrooms could be improved
    Location
    4.8
    • Near the train station
    Service
    4.4
    • Guests appreciated the friendly, professional staff
    • Guests spoke highly of the reception staff
  • Business
    3.1/5
    Rooms
    1.7
    • Some guests said the rooms were small, and that cleanliness & maintenance could be improved
    • Some guests mentioned bathroom cleanliness could be improved
    Location
    4.7
    Service
    4.2
    • Guests appreciated the friendly, professional staff

Reviews

People often mention

Transit
Mentioned in 96 Google reviews
14% unfavorable68% positive
Fitness
Mentioned in 86 Google reviews
7% unfavorable86% positive
Cleanliness
Mentioned in 182 Google reviews
24% unfavorable70% positive
Service
Mentioned in 371 Google reviews
13% unfavorable82% positive
Bathroom
Mentioned in 55 Google reviews
71% unfavorable22% positive
Property
Mentioned in 290 Google reviews
25% unfavorable68% positive
Pool
Mentioned in 58 Google reviews
3% unfavorable91% positive
Sleep
Mentioned in 62 Google reviews
63% unfavorable23% positive
Location
Mentioned in 184 Google reviews
9% unfavorable80% positive
Amenities
Mentioned in 37 Google reviews
70% unfavorable27% positive
Accessibility
Mentioned in 17 Google reviews
88% unfavorable12% positive
Family
Mentioned in 20 Google reviews
35% unfavorable65% positive
Bar
Mentioned in 24 Google reviews
17% unfavorable71% positive
Atmosphere
Mentioned in 52 Google reviews
4% unfavorable96% positive
Breakfast
Mentioned in 87 Google reviews
23% unfavorable71% positive
Parking
Mentioned in 14 Google reviews
57% unfavorable29% positive
Food
Mentioned in 45 Google reviews
22% unfavorable69% positive
Pets
Mentioned in 6 Google reviews
33% unfavorable50% positive
Air conditioning
Mentioned in 14 Google reviews
71% unfavorable14% positive
Restaurant
Mentioned in 35 Google reviews
11% unfavorable80% positive
Entertainment
Mentioned in 8 Google reviews
50% unfavorable38% positive
Safety
Mentioned in 9 Google reviews
44% unfavorable56% positive
Kitchen
Mentioned in 7 Google reviews
57% unfavorable29% positive
Business
Mentioned in 6 Google reviews
17% unfavorable83% positive
Wi-fi
Mentioned in 9 Google reviews
67% unfavorable33% positive
Nightlife
Mentioned in 6 Google reviews
33% unfavorable50% positive
tagine tagine2 days ago on Google
5/5
We return here for good reasons. The staff is beyond gentile and professional. The breakfast is lovely. The new updated rooms with sweet ibis bed are very pleasant. The new lounge and breakfast dining area, are both tres elegant. Much respect to my Ibis Marrakech Centre Gare. for many years.
Rooms5.0
Service5.0
Location5.0
Richard Henderson3 months ago on Google
4/5
A very convenient hotel. Really helpful and friendly staff.. The room could do with some DIY. The toilet door handle was coming away from door. The fire exit was open with the window broken, with glass left scattered everywhere. The most enjoyable pool, which had a family atmosphere 👪😍we will be returning only for convenience 😊
Rooms3.0
Service4.0
Location5.0
Max Massimoa month ago on Google
5/5
This is a very lovely hôtel now bear in mind it is a budget property. So adjust your expectations accordingly. Given that it is a amazing value. the newer rooms are updated with wood floors and new tiled bathroom. A nice modern paint …
This is a very lovely hôtel now bear in mind it is a budget property. So adjust your expectations accordingly. Given that it is a amazing value. the newer rooms are updated with wood floors and new tiled bathroom. A nice modern paint scheme and new curtain pattern. The lounge, breakfast areas have all been redone and lovely. Pool is nice too and good to see they keep ahead of it with chlorine. Staff is kind and respectful. Remerci.
Rooms5.0
Service5.0
Location5.0
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J
Julien3 weeks ago on all.accor.com
1.5/5
The location is OK. We just stayed there for 2 nights.
The lobby, pool area is OK. …
Visited in October
Read more on all.accor.com
Dr. Neveen Sabraa month ago on Google
4/5
The hotel is very old and needs maintenance. U can see small insects crawling in the bathroom. Elevator is very slow and need to be repaired to stop the noise while moving that can be heard from the rooms and is annoying at night. Towels …
The hotel is very old and needs maintenance. U can see small insects crawling in the bathroom. Elevator is very slow and need to be repaired to stop the noise while moving that can be heard from the rooms and is annoying at night. Towels need to be matching with the number of visitors and pillows as well. Aircondition is not cold enough and noisy.
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Inga Aksamita week ago on Google
2/5
Disappointing Ibis. I've stayed in more than 10 ibis properties on this trip alone and this one is in need of an upgrade and maintenance. On the plus side, the lobby area is nice, it has a lovely pool and garden and outdoor tables. The room …
Disappointing Ibis. I've stayed in more than 10 ibis properties on this trip alone and this one is in need of an upgrade and maintenance. On the plus side, the lobby area is nice, it has a lovely pool and garden and outdoor tables. The room was rundown with a broken door handle in the bathroom, both curtains with the liner turn and hanging out and a shower that poured inches of water into the bathroom. It's also convenient to the train station next door. The Ibis in Fes and Tanger were better.
Trip typeVacation · Couple
Rooms2.0
Service3.0
Location5.0
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samy rochdi2 months ago on Google
3/5
Pretty nice place with a perfect location close to the train station and a couple of minutes far from the gueliz plaza. Also you will find the best restaurants and lounges in Marrakech just a few blocks nearby to the hotel. The supratours bus station is just closer. The place has a nice pool too.
Rooms3.0
Service4.0
Location5.0
Fettah B (BenBen)2 months ago on Google
1/5
Lower than Ibis Std and mediocre services even if the staff is friendly
We booked 2 rooms …
Lower than Ibis Std and mediocre services even if the staff is friendly
We booked 2 rooms
The room were not ready when we arrived.
we went out and when we came back in the evening we realised that the pillows were not covered, the shower water evacuation is not working
a lot of noises in the evening customers were fighting with the réception.
Smells in the 2 rooms were not good.
One of the worst Ibis I visited in my life
I don't recommend unless if you don't have any other option
Unhappy Customer
Trip typeFamily
Rooms1.0
Service1.0
Location4.0
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M
Monsieur M.a month ago on all.accor.com
3.5/5
The new updated rooms are beautiful. The service of the staff is gentile and beyond professional. The pool it is good to keep up on it and continue to put chlorine in every day.
Visited in October
S
Svetlana3 weeks ago on all.accor.com
2/5
This hotel doesn’t meet expectations of Ibis hotel. I have stayed in many Accor hotels including Ibis and Ibis budget and they are more or less the same anywhere but this one not. …
Visited in October
Read more on all.accor.com
RJ 882 weeks ago on Google
1/5
Hotel is in a very good location ! U can take bus to the old town of Marrakech with 4 dirham ! The hotel itself is absolutely horrible! The facilities are so old and dirty and lift sometime doesn’t work . I will never come back to this hotel ! Pls avoid this hotel !
Ouma Assoukaa week ago on Google
5/5
Friendly staff, clean and calme, pool is fantastic and nice view at night 👌
Sonja Müller5 months ago on Google
3/5
The hotel could do with a facelift. One can tell it's old. Rooms are not that spacious. Little space between bed and wall. My biggest no go is the rationing of soap. U only get sachets of soap per day and there is no dispenser like in other Ibis hotels. But we were out most the time so to sleep it's a good location.
Trip typeVacation · Couple
Rooms3.0
Service2.0
Location5.0
Erik Schuil2 weeks ago on Google
4/5
Typical IBIS-hotel, good pricing, good value-for-money. "Casablanca"-beer available MAD 58,-- (33 CL).
Service4.0
Location3.0
Diab Hala3 months ago on Google
1/5
Worst experience if you’re planning to go with your friends to have fun. They’re very disrespectful especially towards teenagers. Kept threatening to kick us out. If you’re planning to go with your friends or even family, i wouldn’t recommend. 0/10
Trip typeFriends
Rooms1.0
Service1.0
Location1.0
fdiwaa month ago on Google
5/5
I’m very happy and satisfied the stuff is very welcoming and helpful,rooms are clean and the atmosphere is very safe ,I came alone and I felt very safe
Trip typeSolo
Rooms5.0
Service5.0
Location5.0
Damian M8 months ago on Google
4/5
Well located hotel right next door to the train station. Nice pool. Very good breakfast which was good value. Hotel is a bit dated and could do with some redecorating especially the carpets. But a good value hotel with friendly staff.
shareef haque8 months ago on Google
2/5
We have stayed here a few times in the past. However as of Jan 2022 things have really gone downhill (due to COVID??). Breakfast was shockingly bad with salad and other items that were definitely days old. Parking space is also limited, so be aware if you have a car. Apart from that the room was okay and the location is very good.
Trip typeVacation
Rooms4.0
Service3.0
Location5.0
M Chana month ago on Google
3/5
Very reasonable price and next to the train station. But bit old in the room especially bathroom.
Simon Elliotta week ago on Google
5/5
Out standing staff, the best I have seen
Trip typeVacation · Couple
Rooms4.0
Service5.0
Location5.0
IT Recruiter5 months ago on Google
5/5
I'm too satisfied, for the location it's good it's right next to the train station, the staff is too nice they helped me to find good places and good deals on Marrakech, I will come back for sure
Response from the owner5 months ago

Hello,

Firstly we would like to thank you for the lovely review you shared following your recent visit to ibis Marrakech Center and are delighted to read that we were able to match your holiday expectations.

Best Regards

Jalila BENTAHAR

General Manager

Clean, delicious coffee, friendly nicely groomed team. Within a walking distance from the train station.
Met a friend there for coffee.
Fatima Titi6 months ago on Google
5/5
Nice hôtel, good staff, specially laila and taha in the réception, thanks laila for the room 324.
Trip typeCouple
Rooms5.0
Service5.0
Location5.0
Response from the owner6 months ago

Dear Fatima,

Thank you for the time you spent to share your feedback on your recent stay at ibis Marrakech Center, to be considered as one of the best hotels you stayed at is certainly high praise.

Best Regards

Jalila BENTAHAR

General Manager

ADEL 864 months ago on Google
2/5
Room with no table, no heater for coffee, no safety box, no tissues..its small room to sleep only.
Rooms2.0
Service3.0
Location4.0
Chris Chrisa year ago on Google
3/5
Good service but the common areas of the hotel need renovation. The elevator button was damaged and when we asked them when they would fix it they told us that it is not needed and use the stairs.
Leo Pulkkinen4 years ago on Google
4/5
Visited in March, first we had a room at the third floor which was not renovated. We managed to change room with pool view that was renovated and very clean. The staff was friendly and always ready to help. Breakfast was average, nothing …
Visited in March, first we had a room at the third floor which was not renovated. We managed to change room with pool view that was renovated and very clean. The staff was friendly and always ready to help. Breakfast was average, nothing special but if you dont need a perfect instagram picture and just want to eat breakfast it should be good.
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C
Cheng Yeen2 years ago on ZenHotels.com
3.5/10
The hotel room was extremely hot and stuffy, and we went in the winter. The corridors and outdoors were so much cooler than the room. We tried with both the aircon on and off, but it was still so much warmer than being outside. …
Visited in December 2019
Read more on ZenHotels.com
C
Cheng Yeen2 years ago on ZenHotels.com
3.5/10
The hotel room was extremely hot and stuffy, and we went in the winter. The corridors and outdoors were so much cooler than the room. We tried with both the aircon on and off, but it was still so much warmer than being outside. …
Visited in December 2019
Read more on ZenHotels.com
Jad Chirazi3 years ago on Google
5/5
Definitely will come back again!!
We wanted a quiet relaxing place where we could get a sun tan and kick it by the …
Definitely will come back again!!
We wanted a quiet relaxing place where we could get a sun tan and kick it by the pool. At the same time, someplace central to everything where we could go for a midnight snack and explore Marrakesh markets and nightlife.
Ibis staff and management made our vacation even more enjoyable. Their hospitality and brilliant services from the moment we walked in to the moment we left.
Breakfast was always a tranquil place where you could chill in serenity and enjoy our cup of coffee in peace and harmony.
If we ever needed anything be sure, it was attended to swiftly and promptly with a heartfelt smile.
Room service was excellent. Receptionist was helpful and the kitchen staff were brilliant.
Thank you ALL for making our stay with you a wonderful and memorable stay.
Response from the owner2 years ago

Dear Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

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George Kilroy3 years ago on Google
4/5
Have stayed here a number of times. Not the best nor the worst Ibis; well used so probably in need of a referb. Room smallish but clean, bathroom good size. No ' Morrocan' atmosphere, for that find a riad. Fine for an overnight if traveling …
Have stayed here a number of times. Not the best nor the worst Ibis; well used so probably in need of a referb. Room smallish but clean, bathroom good size. No ' Morrocan' atmosphere, for that find a riad. Fine for an overnight if traveling from Marrakesh. The main attraction for me is it's proximity to the railway station and Supratours bus terminal or airport for onward journies. Not a place in my view for a prelonged visit to this city. Having said that it's not too far from the medina/Jemma el fna, about 40 minute walk, 4dm by 14 or 66 bus route right outside the hotel, or be prepared to bargain hard for a taxi. Breakfast good value if you are hungry. Dinner menu very limited but the food we had was fine. Good bar but no wine by the glass only bottles. Outdoor garden pleasant, open pool which was clean. All round value for money.
Response from the owner3 years ago

Dear George,

Thank you for taking the time to share your feedback.

We hope to welcome you back to our hotel very soon!

Sincerely,

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Eloumo Starsky5 months ago on Google
4/5
In the centre of Marrakech,a really nice place to have a bear next to the swimming pool
Rooms3.0
Service4.0
Location5.0
Gurmukh Panesar3 years ago on Google
3/5
It's a nice hotel, clean, however we were told we could check in earlier on phone and when we arrived we had to wait 3 hours, not cool. The room needs a good clean and modernisation but is good for £60 a night. The power shower was great
Response from the owner2 years ago

We first would like to thank you for choosing our hotel for your holidays in Marrakech and for sharing your comments on your experience among us.

AO3 years ago on Google
2/5
After staying at another IBIS hotel this particular accommodation was somewhat disappointing. We had to request basic essentials like towels and soaps & shampoo which took a while to be arranged. Towels were taken during room service & not …
After staying at another IBIS hotel this particular accommodation was somewhat disappointing. We had to request basic essentials like towels and soaps & shampoo which took a while to be arranged. Towels were taken during room service & not replaced immediately. The door lock was missing on the inside & the bathroom slightly rundown. This hotel & its staff still have great potential.
Response from the owner3 years ago

Dear Ahmed,

Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

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Michael Moolman3 years ago on Google
2/5
I booked for one night over the weekend with the thought of adding an extra 2 nights once I had seen the place. I used my mobile phone and some how selected the incorrect date. When receiving the confirmation email the next morning I …
I booked for one night over the weekend with the thought of adding an extra 2 nights once I had seen the place. I used my mobile phone and some how selected the incorrect date. When receiving the confirmation email the next morning I noticed the date was incorrect and I immediately called the hotel and advised them what I had done, I was told my booking was non modifiable which is rubbish as the website clearly states "no refund or cancelation" which I was not doing I was simply moving it one day earlier. Eventually they said it's fine I can come. When arriving I was told once again that my booking was non modifiable, I explained once again that I had selected the incorrect date by mistake. I was then told by the front desk that I should really be more careful when selecting the dates... Well thanks captain obvious may I now use your hotel? Needless to say I checked out the next day and won't be returning. I am just glad I only booked 1 night. Ibis get your front desk staff trained on customer service please it may just mean that you have guests staying longer.
Trip typeBusiness
Rooms2.0
Service1.0
Location5.0
Response from the owner2 years ago

Dear Sir,

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

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W NKS4 years ago on Google
3/5
As Accor member for over 10 years this is probably worst ibis ever. I applaud the location and the convenience since practically not far from anywhere and also the public transport are easily accessible and cheap. I don’t expected services …
As Accor member for over 10 years this is probably worst ibis ever. I applaud the location and the convenience since practically not far from anywhere and also the public transport are easily accessible and cheap. I don’t expected services from ibis compare to any other under Accor management. I don’t mind the generic and cheap looking furniture as long as it work. This premises at different level, not for a good one unfortunately. Checking in was ok nothing extraordinary, room with balcony that the door can’t be lock, so for two nights our door is open and difficult to sleep with the noise that came through our room.
We reported, and I said can someone fixed the balcony door to the morning reception staff before we go to do a day trip. He was so quick to respond, we will move you to another room. I even emphasised that we don’t mind the room is just need to fix the door! He repeated that they going to move me to another room and advise me to prepare the luggage.
In the evening when we return, naturally I came to the receptionist desk and ask if they are move my room, of course the guy who incharge in the evening didn’t know all that. My room still in assignment room and no memos for transferring, I asked again if they fixed the door? They said they didn’t and move me to much crumpled room.
I accept the room half willing but I knew I can’t be reason with the staff.
When I’m about taking shower I notice that the hot water isn’t working they that it should be. Took almost 7 minutes to get it warm and when it start to getting hot and it stay hot although I didn’t put the tap full way to the hot sign
Service at the breakfast is another level, which is none to be exact.
I don’t know I might on sour grapes but this was a fact and it’s cloud my judgment since I like the location
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Soukaina El Maadidi3 years ago on Google
1/5
The worst experience ever! I booked this hotel for my family who were coming from overseas. The hotel offered a valet parking but damaged our car and did not want to take responsibility. The rooms were nasty and baby cockroaches were …
The worst experience ever! I booked this hotel for my family who were coming from overseas. The hotel offered a valet parking but damaged our car and did not want to take responsibility. The rooms were nasty and baby cockroaches were running around. No shampoo or soap offered. No coffee machine or microwave or fridge in the rooms. Two of my family members had to visit a doctor for food poisoning the next day ! Stay away from this hotel, it s way overpriced for what it actually is.
Trip typeFamily
Rooms1.0
Service1.0
Location5.0
Response from the owner2 years ago

Dear Guest,

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

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Read less
Brahima Bamba4 years ago on Google
4/5
Due to its age, some rooms need some urgent improvement. On the other hand, the renovated room are just fitted with all amenities. Staff is very helpfull. They even transfered me some clothes I forgot in my room during checkout for free. …
Due to its age, some rooms need some urgent improvement. On the other hand, the renovated room are just fitted with all amenities. Staff is very helpfull. They even transfered me some clothes I forgot in my room during checkout for free. Just great 👍👍👍. The location just at the back of Marrakech rail station in just perfect for travellers!!! The free wifi is also great!
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Trip.com Member4 years ago on Trip.com
2/5
Only merit was the location, period.Room condition was so different with what I expected. The glass door of the shower booth was missing, so water was sprinkled all around the bathroom. Also there was no remote control for TV. No basic amenities... just soap and shampoo.I don’t think I will use Ibis hotel again. No offense, sorry.
Stefan Faifer3 years ago on Google
4/5
Overall I would say the hotel is quite okay. The building itself is a bit tired and needs some refurbishments, but the staff was lovely and always helping when was the case. The swimming pool area and the terrace are very wellcomed …
Overall I would say the hotel is quite okay. The building itself is a bit tired and needs some refurbishments, but the staff was lovely and always helping when was the case. The swimming pool area and the terrace are very wellcomed especially during the summer. Also the hotel is very good located, with some decent local restaurants, nearby and not to far away from the main attractions of Marrakech.
Response from the owner3 years ago

(Translated by Google) Hello sir,

Thank you for taking the time to share your thoughts. We hope to see you very soon!

Please accept, Sir, our best regards.

cordially

(Original)

Bonjour Monsieur,

Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!

Veuillez agréer, Monsieur, nos salutations distinguées.

Cordialement

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othman benomar3 years ago on Google
2/5
The common place are nice (swimming pool, restaurant) and the location is very good (next to the train station and close to the main touristic activities). But the room themselves are of extremely poor quality compared to Ibis standard …
The common place are nice (swimming pool, restaurant) and the location is very good (next to the train station and close to the main touristic activities). But the room themselves are of extremely poor quality compared to Ibis standard worldwide. There is no amenities at all (shampoo, soap, water boiler, coffee or tea in powder), no possibility for adding an extra bed for kids. Furthermore, there is only a paid parking next to the hotel so that you will have to spend a significant amount of extra money on that if you came by car (as we did). That's below average for an Ibis... Recommended only if you stay alone for a night or two. Not for families. Not for long stays.
Response from the owner2 years ago

Dear Sir,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

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Patrick Smith4 years ago on Google
3/5
Dirty bathroom with mould in shower but clean room otherwise. That said it's a good location for a night's stop before grabbing a train or a bus out of town. Breakfast was good and hot but they ran out of most of the good stuff. Staff was quite helpful with questions and inquiries.
minakshi maithani2 years ago on Google
4/5
Value for money. Right next to train station
This hotel is a bit far from madina, i.e. you will have to take a taxi to go to madina. Hotel is is new part of Marrakech. Rooms are small but clean and …
Value for money. Right next to train station
This hotel is a bit far from madina, i.e. you will have to take a taxi to go to madina. Hotel is is new part of Marrakech. Rooms are small but clean and comfortable. The bathroom tap was loose and sink had a big crack. But nevertheless less if you want to stay in new part of the city at low price, this hotel can be considered.
Response from the owner2 years ago

Dear Madam,

Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

Best Regards

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Marbin Bustillo4 years ago on Google
1/5
If I could give it no stars I would. Came from USA to Morocco thought it was a nice friendly hotel recommended by the locals ended up being the worst experience of my life. Stayed at many hotels even hotels that don’t even appear on google …
If I could give it no stars I would. Came from USA to Morocco thought it was a nice friendly hotel recommended by the locals ended up being the worst experience of my life. Stayed at many hotels even hotels that don’t even appear on google and they still had better service. They tried to charge me twice for a room that I payed for, they give no receipts they made me and my family feel so uncomfortable and on top of that all night they had construction going on so it was impossible for us to get any sleep. I recommend you stay away , I’m not the one to write bad reviews I usually let it go but unless you want to experience highway robbery at this hotel then by all means book a room now.
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Helen Rogers6 years ago on Google
5/5
The Management were so very helpful with any queries I had always professional and very pleasant.
As were the staff who worked tirelessly to attend to guests wishes some guests …
The Management were so very helpful with any queries I had always professional and very pleasant.
As were the staff who worked tirelessly to attend to guests wishes some guests who were very rude to them they still smiled.
The room was scrubbed everyday spotless.
Hassan and Brahim and another young man who worked in the evening were fantastic.
I contined my stay in Marrakesh at Es Saadi hotel although lager and much more expensive the friendliness of the Ibis was hard to beat.
keep up the EXCELLENT WORK and KEEP SMILING x
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Rafaela Carvalho3 years ago on Google
3/5
Within the standards of a normal Ibis Hotel. The bed was comfortable and the room was clean. However, the shower was a little clough. The breakfast buffet had many options but it lacked some freshness.
Response from the owner2 years ago

Dear Guest,

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Mehdi Abdallah5 months ago on Google
3/5
Short stay, location is ideal but rooms need renovation
Trip typeVacation · Family
Rooms3.0
Service4.0
Location5.0
Gisele Davisa year ago on Google
2/5
I hate giving bad reviews the room was super small. Ac wasn't working , the room service was awful we were being ignore most of the time .
Martin Warner3 years ago on Google
5/5
I stayed at this IBIS property in Jan and Feb of this year. I stayed a total of 14 nights. I am an Accor Member and an ihg Spire Ambassador. I work and travel world wide. I had 300 nights in hotels world wide last year. This hotel is …
I stayed at this IBIS property in Jan and Feb of this year. I stayed a total of 14 nights. I am an Accor Member and an ihg Spire Ambassador. I work and travel world wide. I had 300 nights in hotels world wide last year. This hotel is wonderfully well placed for travelling out of Marrakech and for locating yourself for days and nights out in Marrakech. It is a great base next to the Central Railway Ststion and the Bus or Coach Station. Other reviews mention dust etc., this IS Morrocco! Part of the climate. I spent one Month in Morroco in total. I have booked this hotel for another 8 nights for May I enjoyed it so much. The hotel reception and room cleaning service is actually First Class and high praise indeed for Nadine in the coffee area and bar! Embrace Marrakech! Martin Warner.
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Dear Guest,

We first would like to thank you for choosing our hotel for your holidays in Marrakech and for sharing your comments on your experience among us.

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Sanaa Kuzucu3 years ago on Google
2/5
Booked a room in the "new* side of the hotel. They are a little more expensive but traveling with my daughters I prioritize comfort and cleanliness.
The female reciptionist was pretty nonchalant and gave us a pretty bad room. I …
Booked a room in the "new* side of the hotel. They are a little more expensive but traveling with my daughters I prioritize comfort and cleanliness.
The female reciptionist was pretty nonchalant and gave us a pretty bad room. I had to go back to her and tell her the room was in bad shape and that we did not want it. She told us it's what we booked and I told her I doubt it please double check. She really didn't want to and while she was looking at our booking she repeated its what we booked.
After actually looking at our booking she realized i was correct and she gave us a new room (which was literally OK) even though she had said there were no other rooms available.
The pool area was enough for the kids and they had fun but the restaurant was bad and unhygienic.
Overall we weren't happy with our stay however we did chose it because of the location (train station) and I suppose it's OK if it's just for a night.
Response from the owner2 years ago

Dear Madam,

We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests.

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Serge Akeen3 years ago on Google
2/5
Cheap, but dirty. A lot of cheap hostels are cleaner than this place. Mold and rust in the shower. Sticky and dirty floor, it was disgusting to walk barefoot in the room. Uncomfortable beds. This list could go on but i think it's already enough.
Response from the owner2 years ago

Dear Guest,

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Carol Janes3 years ago on Google
5/5
I give this hotel top marks for location price and a nice clean room with a good shower. Close to the station and both supratour and CTM bus stations and the bus to the airport. Also close to restaurants etc. Longer walk to the Medina if …
I give this hotel top marks for location price and a nice clean room with a good shower. Close to the station and both supratour and CTM bus stations and the bus to the airport. Also close to restaurants etc. Longer walk to the Medina if you want to go there. Perfect stop over between the airport and your train or bus to your holiday destination. We use this every time we come through Marrakech. Breakfast is better in the railway station cafe next door!!!!!!
Response from the owner2 years ago

Thanks for the five-star rating. We really appreciate your support.

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Jet Lifer4 years ago on Google
1/5
Literally a team of thieves and liars. All cordinate to steal money from the guests. From the receptionist to security to the cleaning service! Came from America to Morocco and stayed and many great hotels but this is the absolute worst …
Literally a team of thieves and liars. All cordinate to steal money from the guests. From the receptionist to security to the cleaning service! Came from America to Morocco and stayed and many great hotels but this is the absolute worst hotel I ever stayed at. Tried to even steal money from us at the front desk! We paid for the rooms and we were stopped mid day while going out and asked to pay again. When we explained it was a mistake and we already paid they called us liars. Left sign for the cleaning service not to go into the room and they still did..Right next to train station as well so if sleep is a priority this place is horrible. Keys have to be reactivated every few hours so we so we constiantly had to go downstairs. Do yourself a favor and stay away from this place!
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Alan Yeung3 years ago on Google
1/5
Bathroom: dirty with a lot of black mark on the wall, broken door lock, no towel or any amenities …
Bathroom: dirty with a lot of black mark on the wall, broken door lock, no towel or any amenities
Environment: location is okay but tiny room and smelly in the lobby; poor sound isolation
Staff(*the reason of the one star*): the male staff who wears blue blazer always promise to send us over the towel in a few minutes but it was sent after 3 hours (10pm) after mutiple calls. Moreover, the towel comes with red and black stains. Be more professional guys.
Response from the owner2 years ago

Dear Guest,

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

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Chaimaâ Messroura year ago on Google
5/5
The service is so good, the breakfast is full of tasty choices since there is an open buffet served by the special chef Abderezzak 🌹🌹
Trip typeVacation · Friends
Rooms5.0
Service5.0
Location5.0
Stephan Robinson7 years ago on Google
5/5
I have stayed here many many times. It is extremely convenient for the bus station (next door) should you wish to visit other places in Morocco. The staff have always been polite and courteous. The rooms and other stuff well there is a …
I have stayed here many many times. It is extremely convenient for the bus station (next door) should you wish to visit other places in Morocco. The staff have always been polite and courteous. The rooms and other stuff well there is a bed, a tv, a shower and a bar down stairs.....what else do you want at this price? Oh did i mention the garden and superb pool
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Deborah Sealby4 years ago on Google
4/5
Love this hotel and have been here nearly two weeks.
Only negative is alcohol is expensive but is expensive everywhere.
And the train station dog barking all hours of the night..... …
Love this hotel and have been here nearly two weeks.
Only negative is alcohol is expensive but is expensive everywhere.
And the train station dog barking all hours of the night.....
Staff are amazing.
Would highly recommend.
Also over the road is best restaurant in marakkakish ; delice farroukes.
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Nuraisa Apidol3 years ago on Google
3/5
Their Room door let me down, end up pistsing on my pants before i get in. Swiping 100 times before it opens door the elevator is useless. The only good thing it's walking distance from train station, Break fast is Great and lovely stuff.
Response from the owner2 years ago

Dear Guest,

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Samir Lazrak3 years ago on Google
5/5
The best service ever, wonderful people and would bend backwards to please you! I and my girlfriend have always had the best of hospitality everytime we go there. …
The best service ever, wonderful people and would bend backwards to please you! I and my girlfriend have always had the best of hospitality everytime we go there.
If any issues with lack of facilities, please write to head office who are in Europe and not Morocco
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Jaroslav Kroulík (xxascar)4 years ago on Google
5/5
Perfect hotel in the center of the city. Next is the train station. Very kind staff. We arrived in the middle of the night (our previous accomodaton was fake) and they were really kind. They gave us two rooms and discount because we didn't spend whole night there. Recommended!
Imane Halim3 years ago on Google
5/5
I was at the Hotel Ibis Marrakech Centre Gare , I really loved the place specially the room are renovated, the bar is exellant the staffs are very professional it's my seconds time in this hotel and I find big differance between the …
I was at the Hotel Ibis Marrakech Centre Gare , I really loved the place specially the room are renovated, the bar is exellant the staffs are very professional it's my seconds time in this hotel and I find big differance between the ranovated room and my last stay , I appraciat the quality of the management , the welcoming , good service, many attentiont ,much care about the guest satisfaction.
Response from the owner2 years ago

Dear Madam,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

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Joao Moguel4 years ago on Google
1/5
Dont come. There is a dog that barkes all night and does not let you sleep. The dog is in the train station next door to the hotel it never stops barking its unbelievable its 4 a clock im righting this review and can't sleep. Hope you don't …
Dont come. There is a dog that barkes all night and does not let you sleep. The dog is in the train station next door to the hotel it never stops barking its unbelievable its 4 a clock im righting this review and can't sleep. Hope you don't come here. If i cold id give it 0 star . And dont forget there is a 22 DM charge on top of your stay for tax. Most be for stay awake all night tax...
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John Costa5 years ago on Google
4/5
Typical Ibis, so I knew what to expect and wasn't disappointed. Rooms a bit dated (got an upgrade to a room with a terrace) but safe and clean. Short walk from the rail and bus stations. I also walked to the centre of Marrakech from the hotel, which took 30-40 minutes.
youssef khaouiti2 years ago on Google
5/5
Ibis hotel gare marakesh alwyse was my favorite accommodations during staying in mrakech. Hotel clean. Staff so nice and they knew how to offer a professional service with big smile
Trip typeFriends
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Dear Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

kieren chapman3 years ago on Google
5/5
Location is great Pool was a welcome relief it was really hot. Rida in the restaurant really looked after me he went out of his way to make my stay really comfortable
Trip typeVacation
Rooms3.0
Service5.0
Location5.0
Response from the owner2 years ago

Dear Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

Márton Martos4 years ago on Google
4/5
Good location if you pass through town. The modern district is right there. The old town is 20 minutes walk, but you don't come here for the authentic riad feeling anyway. The staff is really helpful and friendly.
Ben Jamal3 years ago on Google
5/5
Actually i passed my last weekend at this hotel all I can say i enjoyed a lovely two days we were greeted warmly by the stuff specially mister khalil i was impressed by the massive garden and the large pool inside the hotel i definitely recommend this hotel (the hotel location is perfect)
Trip typeVacation
Service5.0
Location5.0
Response from the owner2 years ago

Dear Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

hiba bakir2 years ago on Google
5/5
I would say my stay was just amazing, very friendly staff and great quality service
PS:they have the best breakfast ever 👌🏻
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Dear Hiba,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

Daniel Morales3 years ago on Google
2/5
Staff is pretty incompetent, and the place is a bit run-down. Still, you can get a good night's sleep. Less than 10 min car ride to the airport.
Marie Fall5 years ago on Google
1/5
Very poor costumer expérience .
No water.
Dirty hallway with lot of noise and on top of that couple of roaches in my …
Very poor costumer expérience .
No water.
Dirty hallway with lot of noise and on top of that couple of roaches in my room.
The carpet is dirty and the TV remote control is Broken.
Too bad. That place need an upgrade.
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Kwang Kim4 years ago on Google
3/5
So I got my wallet stolen which left me with no credit card. This receptionist was totally apathetic to my ordeal and was only interested in getting paid. I paid with my USD and she was really eager to take USD. Not sure why.
Victor Ferri Soteloa year ago on Google
5/5
Great location for 1 night if you travel by bus. 100% recommended.
Response from the owner10 months ago

Dear Victor Ferri Stelo,

Firstly we would like to thank you for the lovely review you shared following your recent visit to ibis Marrakech Centre Gare and are delighted to read that we were able to match your holiday expectations.

Sincerly

Jalila BENTAHAR

General Manager

meryem messaoudi3 years ago on Google
5/5
I really appreciate your efforts... you provide ur clients the comfort, the quality of services ( meals, the cleanliness.... and so on) , also u have a homogeneous groups of workers... for me you are number one ☝️
Response from the owner2 years ago

Dear Madam,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

yassine ait sayad3 years ago on Google
5/5
such a great hotel , we spent a really nice holiday , the location was of the hotel was great , we enjoyed the pool , the staff was very friendly and hospital specially the night auditor and this is what i liked the most .
Response from the owner2 years ago

Dear Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

Pepe Gom6 years ago on Google
5/5
Great quality/price hotel. Although a bit far from the most sought tourist attractions in the city it's the best location if you want a combination of seeing Marrakesh and being able to quickly access trains or buses to take you to others cities in Morocco.
5/5
Layali Gueliz, Marrakesh's premier shisha cafe and restaurant opens its doors this Friday at 6pm. Centred in the heart of the city, Layali Gueliz is the perfect place to relax and socialise in a warm lively environment. To celebrate our opening night we've laid on free drinks and a buffet. We hope to see you there!
Mustafa Khalfia year ago on Google
2/5
The people in the reception should learn to smile more and be more friendly. It's just common sense.
bonjour merci3 years ago on Google
5/5
Amazing Hotel,Nice rooms,we really enjoyed our stay in Hotel ibis marrakech la gare, thé breakfest Wars si good, and thé ambiance stunning, i would like To thank all thé staff for being helful and kind
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Dear Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

Khalid Salmi3 years ago on Google
3/5
A decent hotel for a 3 nights stay tops. The staff is friwndly and welcoming as well, although the rooms are a bit overpriced (deceptively small with a poor TV service)
Response from the owner2 years ago

(Translated by Google) Hello,

First of all, we would like to thank you for choosing our hotel for your holidays and for your comment on your experience with us.

(Original)

Bonjour,

Nous souhaitons avant tout vous remercier pour avoir choisi notre hôtel pour vos vacances et pour votre commentaire sur votre expérience parmi nous.

Markus Kerschbaumer6 years ago on Google
3/5
Rooms are basic but clean. Staff friendly. Main road in front is noisy in the night. Taxi and bus depot in front of hotel. Located near the center. 10minutes with taxi to airport.
Zouhair Elhorda2 years ago on Google
5/5
Excellent Hotel and Staff
This is one of the best hotels we stayed in The staff at the front desk was very friendly helpful and professional
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Thanks for the five-star review. We really appreciate it.

Mustapha AIT ALLA (Mufasa)a year ago on Google
4/5
Very friendly staff, swimming pool is ok
Rooms are basic
Manjit Rai6 years ago on Google
4/5
I stayed there for 5 nights.very convenient place. next to train station and coach station and local buses.staff was very polite and helpful, good breakfast.i will go back again
Mohammed Barrahma Tlemcania month ago on Google
2/5
Very bad room
Trip typeVacation
Rooms1.0
Service4.0
Location3.0
5/5
Small room (vert small) but clean
Service breakfast (bad) no spoon no Dish
Need matériel.
Note : 6/10
Response from the owner2 years ago

Dear Guest,

We first would like to thank you for choosing our hotel for your holidays in Marrakech and for sharing your comments on your experience among us.

balta43 years ago on Google
5/5
Very nice and comfortable room, really friendly and helpful staff, nice location. Highly recommended
Omolara Sofola-Martins3 months ago on Google
3/5
It badly needs parking.
Rooms3.0
Service3.0
Location2.0
Gary Jones2 years ago on Google
1/5
Its a shame for the one star as staff are friendly. I found a piece of glass in the bedroom on the floor after stepping on it. Carpets were stained and mould in the shower room. Room 117
Response from the owner2 years ago

Dear Gary,

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Manal Aadou3 years ago on Google
5/5
This Hotle is so beautiful with room styles calm , the food is dilicius , thanks alot for your service , take your time and living injoy 😍😍😍😍😍
Response from the owner2 years ago

Dear Madam,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

Salma Bensaltana2 years ago on Google
5/5
Great hotel
The room was very good and clean the service was good also.
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Thanks for the five-star review. We really appreciate it.

Saad Maroca year ago on Google
5/5
Good Service and Good Food and very welcoming and clean
Response from the owner10 months ago

(Translated by Google) Dear Mr. Saad,

First of all, we would like to thank you for your appreciation following your visit to our hotel "ibis Marrakech Center Gare" and are delighted to read that we were able to live up to your expectations on this occasion.

cordially

Jalila BENTAHAR

Director

(Original)

Cher Monsieur Saad,

En premier lieu nous voudrions vous remercier pour appréciation suite à votre visite au sein de notre hôtel "ibis Marrakech Centre Gare" et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

Cordialement

Jalila BENTAHAR

Directeur

Fadi Sawires4 years ago on Google
1/5
Service is really bad
Rooms are really small
Hot water available only few min after opening the tap …
Service is really bad
Rooms are really small
Hot water available only few min after opening the tap
People working there are not friendly
Food is really bad and not fresh
Not recommended
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Aftab Rahman3 years ago on Google
5/5
Owo nice place to stay. Close to city.
Staff are very helpful.
Response from the owner2 years ago

We first would like to thank you for choosing our hotel for your holidays in Marrakech and for sharing your comments on your experience among us.

imane halim3 years ago on Google
5/5
The best hotel with the best professional director and the best team I had wonderful vacation, they made my stay in Marrakech a memorable experience.
Response from the owner3 years ago

Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

vianney odriscoll2 years ago on Google
5/5
It was great clean happy kind staff .and the breakfast was amazing .
Christina K.2 years ago on Google
3/5
Good value for money. Not something special. It requires some renovation. There was not an elevator .
Joao Miguel4 years ago on Google
5/5
Friendly staff, really nice room and fantastic pool. What more can you ask...
Samar Parikh4 years ago on Google
5/5
Nice hotel. They charge more at reception than you can probably get online though.
Tawfik Mazirh3 years ago on Google
4/5
Such a great hotel in the city centre and very friendly staff specially Mister Khalil
Trip typeVacation
Rooms4.0
Service5.0
Location4.0
Response from the owner2 years ago

Dear Sir,

We would like to thank you for your preference in selecting our hotel for your holidays in Marrakech, as well as for taking the time to tell us about your recent experience among us.

Majdouline666iikbn Salhi3 years ago on Google
5/5
Best hospitality you can imagine!! Amine in the lounge together with the receptionist is one of their best staff!
Peter Urey4 years ago on Google
4/5
Close to the rail and coach stations. Warm and functional. Services were quick to fix my shower.
Safaa Rassou3 years ago on Google
5/5
Great value of money
The room was clean and the staff very helpful
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

(Translated by Google) Dear Madam,

First of all we would like to thank you for your wonderful appreciation following your visit to our hotel and are delighted to read that we have been able to live up to your expectations on this occasion.

(Original)

Chère Madame,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

aminah al damerchi3 years ago on Google
4/5
Overall it was a good stay, quite noisy at night but I enjoyed it.
Mohamed Barray2 years ago on Google
3/5
The only one Ibis I know with pool and spacious green area. Closed to central train station. Kind personnel.
ML SRINIVASU3 years ago on Google
1/5
Too terrible traffic noise to bear, incredibly the hotel no improvement. Never come!
Response from the owner2 years ago

Dear Guest,

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

doisase7 years ago on Google
3/5
Very dirty. Street rooms are very noisy. The pool and interior garden are very nice though.
Saad Ferry2 years ago on Google
5/5
Great atay
The room was very good and very clean
The Breakfast was good also
Trip typeVacation · Friends
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

(Translated by Google) Hello Sir,

First of all, we would like to thank you for your glowing comment published following your recent stay at our ibis Marrakech Center Gare hotel and are delighted to read that we were able to meet your expectations.

Cordially

Jalila BENTAHAR

(Original)

Bonjour Monsieur,

Tout d'abord nous tenons à vous remercier pour votre commentaire élogieux publié suite à votre récent séjour auprès de notre hôtel ibis Marrakech Centre Gare et sommes ravis de lire que nous avons pu satisfaire vos attentes.

Cordialement

Jalila BENTAHAR

Ilham Halami6 months ago on Google
5/5
Nice stay
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Delwar Hussain3 years ago on Google
1/5
poor fault of Expedia don't book with them no record I did even though showing email confirmation
Response from the owner2 years ago

Dear Guest,

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Ahmed Abdulrazak3 years ago on Google
4/5
One the cleanest hotels in Marrakech, also the swimming pool and the garden is very beautiful.
Response from the owner2 years ago

Dear Sir,

We would like to thank you for your preference in selecting our hotel for your holidays in Marrakech, as well as for taking the time to tell us about your recent experience among us.

Jessi Jessi3 years ago on Google
5/5
A very good hotel and hospitable staff,especially Amin!
Elizabeth Kperrun-Eremie4 years ago on Google
5/5
Cosy room. Local flavour. I certainly looked forward to the complimentary breakfast everyday.
Laila Salih3 years ago on Google
5/5
I just have enjoyed my stay ..lovely staff 😍😍
Maroc bokhir Maroc bikhir2 years ago on Google
4/5
Nice hotel with great breakfast and nice staff
Response from the owner2 years ago

Dear Sir,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

Kyung Ah Lee3 years ago on Google
1/5
-no WiFi
-no staffs around at breakfast
-room needed some cleaning
WORST HOTEL EVER
Response from the owner2 years ago

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

sena frr3 years ago on Google
5/5
Nice place! I did realy enjoyed the hotel!
TRANS KARI LLCa year ago on Google
5/5
Great service and very reasonable prices .
Martin Mclaughlin6 years ago on Google
4/5
Stayed at this hotel several times on my way to Agadir .the hotel is situated beside the bus station supra tours which makes life easy for onward travel
vianney F7 years ago on Google
4/5
Good quality hotel for the price. Very convenient location.
Danny Smith5 years ago on Google
5/5
Perfect for a day by the pool. Excellent food and staff.
Said Zeno4 years ago on Google
1/5
Very bad bad bad service. You will be completely ignored from your first day till the checkout ...
Response from the owner4 years ago

Dear Said Fs,

Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Todd Garrison5 years ago on Google
4/5
Nice clean hotel. Located close to the train station
Relaxation Musique6 months ago on Google
5/5
Good stay
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Response from the owner10 months ago

(Translated by Google) Hello Dear Customer,

Thank you for your appreciation on your stay at the ibis Marrakech Center.

It is wonderful to read that we were able to make your stay special from your arrival until your departure.

cordially

Jalila BENTAHAR

Director

(Original)

Bonjour Cher Client,

Merci pour votre appréciation sur votre séjour au sein de l'ibis Marrakech Centre.

Il est merveilleux de lire que nous avons pu rendre votre séjour spécial depuis votre arrivée jusqu'à votre départ.

Cordialement

Jalila BENTAHAR

Directeur

Paula Cristina Pedro2 years ago on Google
4/5
Vacations ... Some days
Nice people. Standard Room. Nice
Trip typeVacation
Rooms5.0
Service5.0
Location4.0
Response from the owner2 years ago

Dear Madam,

We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests.

Chef's Corner3 years ago on Google
1/5
Worst hotel ever full of mosquitoes .don't recommend it at all
Trip typeBusiness
Rooms1.0
Service1.0
Location1.0
Response from the owner2 years ago

Dear Guest,

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

U
Umesh3 years ago on ZenHotels.com
9/10
Excellent location, staff friendliness, great breakfast.
Visited in May 2019
U
Umesh3 years ago on ZenHotels.com
9/10
Excellent location, staff friendliness, great breakfast.
Visited in May 2019
Tony Monaghan2 years ago on Google
5/5
Great place to spend the night when arriving or leaving from Marrakesh.
Karim Elhalloumi2 years ago on Google
1/5
Biere was hot Also prices was too high for quality
Trip typeVacation · Couple
Rooms1.0
Service1.0
Location1.0
Khadijah Abubakara year ago on Google
4/5
Best breakfast 😋 every...
Response from the owner10 months ago

Dear Khadijah Abubakar,

We greatly appreciate the time you spent to review your recent experience in our hotel, at ibis Marrakech Centre Gare.

we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.

Sincerly

Jalila BENTAHAR

General Manager

Judith Barson4 years ago on Google
3/5
Lovely staff but rooms need makeover
Kiki Sabky4 years ago on Google
4/5
The staff was very friendly. Very clean rooms.
Response from the owner4 years ago

Dear Kiki Sabky,

We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Pohrun Azad3 years ago on Google
1/5
Very bad experience at Ibis styles at Mecca in 2018.Worst experience I"ll say.
Response from the owner2 years ago

Dear Guest,

We were very disappointed to read your experience during your stay in our hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity.

Omar Boujou2 years ago on Google
5/5
The hotel and the service was pitch perfect.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Thanks for the five-star review. We really appreciate it.

michael deacon6 years ago on Google
5/5
very good except swimming pool being closed for maintenance
Oussama Moutaouakil4 years ago on Google
4/5
Was a beautiful moments and we have fun in pool
Lucy VM3 years ago on Google
5/5
Staff were very friendly, welcoming and helpful.
Response from the owner2 years ago

Dear Sir,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

Robert Dixon4 years ago on Google
3/5
Clean functional rooms. Restaurant expensive and food mediocre.
EL GATAA widad4 years ago on Google
4/5
Good hotel but the localisation isn't good, many noise
MOHAMED BOURZMIE3 months ago on Google
3/5
Normal hotel
abdelghani mrini6 months ago on Google
5/5
Top
Trip typeSolo
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Thank you for the great review. We really appreciate your support.

SANTA GRAIKSTE2 years ago on Google
5/5
one of the places I definitely want to come back to...
Response from the owner2 years ago

Thank you for your five-star review. We truly appreciate your support.

Alal Mountassir2 years ago on Google
5/5
Thé best hotel thé wonderful man Ibrahim
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
Siham FETTANE6 months ago on Google
5/5
Good
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
kesho yadav4 years ago on Google
5/5
Located city centre , good location ,staff very courteous.
Bouchra Elhamil2 years ago on Google
5/5
Amazing staff .. amazing service ...just wow !!
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Dear Mrs Bouchra,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

Michal Tichý4 years ago on Google
5/5
Good location; reasonable price; next to Supratours station
Razak Kamran3 years ago on Google
1/5
lFirst and last experience will not visit again experience no value for money
Response from the owner2 years ago

(Translated by Google) Hello,

We are sincerely disappointed to read your experience during your stay with us and although we are aware that an apology will not change your feelings, we send them to you with all sincerity.

(Original)

Bonjour,

Nous sommes sincèrement déçus de lire votre expérience pendant votre séjour parmi nous et bien que nous soyons conscients que des excuses ne changeront pas votre ressenti, nous vous les faisons parvenir avec toute sincérité.

VINSMOKE Sanji3 years ago on Google
1/5
Housekeeping are very very bad
They aren't enough professional
Response from the owner2 years ago

(Translated by Google) Hello,

We sincerely regret that you have not fully enjoyed your vacation with us, as we strive to deliver unforgettable experiences to our guests. Please note that our management team and the various department heads have reviewed your comments in detail and that they will all be taken into consideration in order to continue our policy of continuous improvement.

(Original)

Bonjour,

Nous sommes sincèrement désolés de lire que vous n'avez pas pleinement profité de vos vacances parmi nous, car nous nous efforçons de délivrer d'inoubliables expériences à nos clients. Sachez que notre équipe de Direction ainsi que les différents chefs de département ont révisé vos commentaires en détail et qu'ils seront tous pris en considération afin de poursuivre notre politique d'amélioration continue.

Abdul Satar3 years ago on Google
5/5
Great hotel and perfect location
Response from the owner2 years ago

Dear Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

Amine Elmouatacim (Amino)3 years ago on Google
5/5
Modern hotel ,Easy access to gueliz and the Airport .
Response from the owner2 years ago

(Translated by Google) Hello,

First of all we would like to thank you for your wonderful appreciation following your visit to our hotel and are delighted to read that we have been able to live up to your expectations on this occasion.

(Original)

Bonjour,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

Aadnane Oukhabbou2 years ago on Google
5/5
Calm, professional, pretty happy with the service.
Justina Voineag5 years ago on Google
5/5
Verry good amplassament. Nice pool area
Brian Keenan7 months ago on Google
5/5
Great staff.
Lhomam Nabil2 years ago on Google
5/5
I appreciated the kidness and availability of the staff
Trip typeSolo
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Thanks for the five-star review. We really appreciate it.

K S3 years ago on Google
5/5
Amazing location and good services on offer
Response from the owner2 years ago

Thanks for the five-star rating. We really appreciate your support.

Med Amine Ibjaoun3 years ago on Google
5/5
one of the best hotels in MARRAKECH
Response from the owner2 years ago

Dear Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

Said Achtam5 years ago on Google
5/5
Love the place specially the breakfast,
rachid ait driss8 months ago on Google
5/5
Ellen Dias4 years ago on Google
2/5
One thing was good, Breakfast.
Response from the owner4 years ago

(Translated by Google) Dear Customer,

Thank you for taking the time to share your thoughts. Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, as they help us to improve our services on a daily basis. The satisfaction of our customers is our priority, but apparently we did not succeed this time. If you give us the opportunity to regain your trust, we will be happy to provide you with the best that our customers look forward to every day.

Best regards.

cordially

(Original)

Cher client,

Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.

Veuillez agréer nos salutations distinguées.

Cordialement

T
Trip.com Member4 years ago on Trip.com
2/5
Near to the train station.Local bus stop opposite to the hotel.
Mara Gonzalez Ortiz4 years ago on Google
1/5
Very bad conditions of infrastructure and poor service.
alaeeddin hajji2 years ago on Google
4/5
You know ibit , it's good
Ken Onishi2 years ago on Google
5/5
Convenient to use the bus terminal
Mohamed RACHID3 years ago on Google
2/5
Old furniture with a lot of noise at night
Response from the owner2 years ago

Dear Guest,

Although we sincerely regret your disappointment with your stay in our hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.

Nadine Haijoubi3 years ago on Google
5/5
Nice hotel and nice staff
Response from the owner2 years ago

Dear Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

Belinda C4 years ago on Google
1/5
Old and run down. Next to main train station.
soufiane zerhouni4 years ago on Google
4/5
Convenient lication and good staff
ANOSKY STARS2 years ago on Google
5/5
Very good
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Dear Abdou,

Firstly we would like to thank you for the lovely review you shared following your recent visit to ibis Marrakech Center Gare and are delighted to read that we were able to match your holiday expectations.

Best Regards

Frank Liu5 years ago on Google
4/5
Clean but a bit nosiy!
Abdulaziz Turki (Aziz)a year ago on Google
2/5
Just the train 🚃 noice
yoshi m2 years ago on Google
4/5
Nice ♥️
soufiane elouafi4 years ago on Google
5/5
Best hotel in Marrakech
Soukaina Larhnimi4 years ago on Google
5/5
very good
Response from the owner4 years ago

(Translated by Google) Dear Madam,

Many thanks for the positive feedback.

We are glad that we were able to make your stay with us so enjoyable.

We hope to be able to welcome you again at the ibis Marrakech Center.

cordially

(Original)

Chère Madame,

Mille mercis pour les commentaires positifs.

Nous sommes heureux que nous ayons été en mesure de rendre votre séjour parmi nous aussi agréable.

Nous espérons pouvoir vous accueillir à nouveau à l’ibis Marrakech Centre.

Cordialement

John G Lu7 years ago on Google
1/5
Service reception not good.
Dev Vine2 years ago on Google
4/5
Response from the owner2 years ago

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

Ronny Kurniawan5 years ago on Google
5/5
Nice view from roof
Mohammad Al Saghir3 years ago on Google
2/5
Response from the owner2 years ago

Dear Sir,

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Santiago Willinger2 years ago on Google
1/5
Fruits with hair in blankets..
Response from the owner2 years ago

Dear Santiago,

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

khadijah touimia year ago on Google
5/5
Beautiful!!
Josh C Estrella5 years ago on Google
4/5
Clean and close to everything.
Em Ane3 years ago on Google
5/5
Excellent hotel
Response from the owner3 years ago

(Translated by Google) Dear Em Ane,

Thank you for taking the time to share your thoughts. We hope to see you very soon!

Best regards.

cordially

(Original)

Chère Em Ane,

Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!

Veuillez agréer nos salutations distinguées.

Cordialement

Café Fayrouz5 years ago on Google
2/5
Need a lot of improvement
abdessadek Sahafi2 years ago on Google
5/5
This place is amazing
Response from the owner2 years ago

Dear Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

Olexi Pasyuk5 years ago on Google
5/5
Reception was helpful.
Ikram.RESINART Offiziell2 years ago on Google
5/5
Top ✅✅
5 🌟
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

(Translated by Google) Hello,

First of all we would like to thank you for your wonderful appreciation following your visit to our hotel and are delighted to read that we have been able to live up to your expectations on this occasion.

(Original)

Bonjour,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

ftim inix2 years ago on Google
5/5
Good
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

(Translated by Google) Hello,

First of all we would like to thank you for your wonderful appreciation following your visit to our hotel and are delighted to read that we have been able to live up to your expectations on this occasion.

(Original)

Bonjour,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

Thom as2 years ago on Google
5/5
Good
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Thanks for the five-star review. We really appreciate it.

Kids-village Marrakech2 years ago on Google
5/5
Response from the owner2 years ago

(Translated by Google) Good day Mrs,

First of all, we would like to thank you for your wonderful appreciation following your visit to our ibis Marrakech Center Gare hotel and are delighted to read that we were able to live up to your expectations on this occasion.

Cordially

(Original)

Bonjour Madame,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel ibis Marrakech Centre Gare et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion.

Cordialement

Mahassine Bensouda3 years ago on Google
5/5
Top
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

(Translated by Google) Hello,

First of all we would like to thank you for your wonderful appreciation following your visit to our hotel and are delighted to read that we have been able to live up to your expectations on this occasion.

(Original)

Bonjour,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

Essam Elgamal3 years ago on Google
3/5
Good hotel
Response from the owner2 years ago

(Translated by Google) The point of view of our customers is for us the key to the satisfaction of our future visitors, which is why we thank you for the time you have devoted to writing your appreciation.

(Original)

Le point de vue de nos clients est pour nous la clé de la satisfaction de nos futurs visiteurs, c'est pourquoi nous vous remercions pour le temps que vous avez consacré à rédiger votre appréciation.

The National Standard3 years ago on Google
4/5
Good hotel
Response from the owner2 years ago

(Translated by Google) Hello,

First of all we would like to thank you for your wonderful appreciation following your visit to our hotel and are delighted to read that we have been able to live up to your expectations on this occasion.

(Original)

Bonjour,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

Hugo D2 years ago on Google
5/5
cool
Trip typeVacation · Friends
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Dear Hugo,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

YASSINE MEGANE2 years ago on Google
5/5
Abde Ssamad2 years ago on Google
5/5
Correct
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

(Translated by Google) Hello,

First of all, we would like to thank you for your wonderful appreciation following your visit to our hotel and are delighted to read that we were able to live up to your expectations on this occasion.

(Original)

Bonjour,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion.

רוני מיארה2 years ago on Google
4/5
Response from the owner2 years ago

Dear Guest,

We first would like to thank you for choosing ibis Centre Gare for your holidays in Marrakech and for sharing your comments on your experience among us.

Abdeljalil Eddrioui2 years ago on Google
5/5
Mrc a laila reception
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Thanks for the five-star review. We really appreciate it.

Mostafa Diagnostic3 years ago on Google
5/5
Nice
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

(Translated by Google) Hello,

First of all we would like to thank you for your wonderful appreciation following your visit to our hotel and are delighted to read that we have been able to live up to your expectations on this occasion.

(Original)

Bonjour,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

Mossab Yassir Lafrimi3 years ago on Google
5/5
Response from the owner2 years ago

Dear Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

Mourid Adil3 years ago on Google
5/5
Wonderful place to be
Response from the owner2 years ago

Dear Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

simo jbili3 years ago on Google
4/5
Response from the owner2 years ago

(Translated by Google) Hello,

First of all, we would like to thank you for choosing our hotel for your holidays and for your comment on your experience with us.

(Original)

Bonjour,

Nous souhaitons avant tout vous remercier pour avoir choisi notre hôtel pour vos vacances et pour votre commentaire sur votre expérience parmi nous.

Nossair Ait Ahmed3 years ago on Google
4/5
Good service
Response from the owner2 years ago

(Translated by Google) Hello,

First of all, we would like to thank you for choosing our hotel for your holidays and for your comment on your experience with us.

(Original)

Bonjour,

Nous souhaitons avant tout vous remercier pour avoir choisi notre hôtel pour vos vacances et pour votre commentaire sur votre expérience parmi nous.

Teddy Liu3 years ago on Google
5/5
Good hotel
Response from the owner2 years ago

(Translated by Google) Hello,

First of all we would like to thank you for your wonderful appreciation following your visit to our hotel and are delighted to read that we have been able to live up to your expectations on this occasion.

(Original)

Bonjour,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

Tijany Nabil3 years ago on Google
5/5
Response from the owner2 years ago

(Translated by Google) Hello,

First of all we would like to thank you for your wonderful appreciation following your visit to our hotel and are delighted to read that we have been able to live up to your expectations on this occasion.

(Original)

Bonjour,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

Inas Yousfi2 years ago on Google
5/5
I love it 🤩🤩
Trip typeFriends
Rooms5.0
Service5.0
Location4.0
Response from the owner2 years ago

(Translated by Google) First of all, we would like to thank you for choosing our hotel for your holidays and for your comment on your experience with us.

(Original)

Nous souhaitons avant tout vous remercier pour avoir choisi notre hôtel pour vos vacances et pour votre commentaire sur votre expérience parmi nous.

Un Citoyen3 years ago on Google
3/5
Response from the owner2 years ago

(Translated by Google) Dear Sir,

We would like to thank you for the time you have spent sharing your comments on your recent stay in our hotel, your appreciation will help us maintain and improve the quality of the services we offer to our customers.

(Original)

Cher Monsieur,

Nous tenons à vous remercier pour le temps que vous avez consacré à partager vos commentaires sur votre récent séjour au sein de notre hôtel, votre appréciation nous aidera à maintenir et améliorer la qualité des services que nous proposons à notre clientèle.

Beder Giafer Mohamed4 years ago on Google
5/5
Good hotel
Response from the owner4 years ago

(Translated by Google) Dear Sir,

Many thanks for the positive feedback.

We are glad that we were able to make your stay with us so enjoyable.

We hope to be able to welcome you again at the ibis Marrakech Center.

cordially

(Original)

Cher Monsieur,

Mille mercis pour les commentaires positifs.

Nous sommes heureux que nous ayons été en mesure de rendre votre séjour parmi nous aussi agréable.

Nous espérons pouvoir vous accueillir à nouveau à l’ibis Marrakech Centre.

Cordialement

NIHAD MAHOUNI2 years ago on Google
5/5
Nice place.
Mehdi Debboun5 years ago on Google
5/5
Onder Erdogan5 years ago on Google
2/5
Apart from the receptionist Cavat 👎👎👎👎👎👎
Carlo Del Mar5 years ago on Google
5/5
mohcine selami5 years ago on Google
5/5
SAL JOK5 years ago on Google
3/5
Armel Kévin KOFFI5 years ago on Google
3/5
Mekki Bennani6 years ago on Google
5/5
Tob Jalila2 years ago on Google
5/5
Good adress
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
A B4 years ago on Google
3/5
Slow service
Best Net3 years ago on Google
5/5
Good place
Response from the owner2 years ago

Thank you for your five-star review. We really appreciate your feedback.

Magnus Melbourne5 years ago on Google
3/5
Azeddine Laouchi4 years ago on Google
1/5
Poor service
HENRY.H DANAN3 years ago on Google
1/5
A deconseiller
Response from the owner2 years ago

Cher Monsieur,

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Shorif Shorif4 years ago on Google
1/5
Stay Away !!
Yahya Chok5 years ago on Google
5/5
Lovley place
Ahmed Belbhar3 years ago on Google
5/5
Bell hotel
Trip typeFamily
Response from the owner2 years ago

(Translated by Google) Hello,

First of all we would like to thank you for your wonderful appreciation following your visit to our hotel and are delighted to read that we have been able to live up to your expectations on this occasion.

(Original)

Bonjour,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

Mohammed El oumairi5 years ago on Google
2/5
Rubbish hotel.
B
B-sona month ago on all.accor.com
3/5
(Translated by Google) Good location but simple hotel for better or worse. When I checked in and entered the room, I didn't even have a towel, and it was too simple, so I asked the cleaning staff. …
Visited in September
Read more on all.accor.com
MED AD3 months ago on Google
3/5
(Translated by Google) A good hotel, but it needs maintenance and renovation, especially with regard to the bathroom and TV service, the gray color of the room is uncomfortable, and about some rooms there is a bad smell. …
(Translated by Google) A good hotel, but it needs maintenance and renovation, especially with regard to the bathroom and TV service, the gray color of the room is uncomfortable, and about some rooms there is a bad smell.
As for the staff in the reception and cleaning staff, they are polite and deal well and nicely with visitors.
The location of the hotel is good, near the train station and not far from Gueliz.
Good breakfast and nice garden by the pool.
(Original)
فندق لا بأس به، لكنه يحتاج إلى صيانة و تجديد خصوصا في ما يتعلق بالحمام و خدمة التلفاز و اللون الرمادي للغرفة غير مريح و بخصوص بعض الغرف هناك رائحة غير جيدة.
أما بخصوص العاملين به من طاقم الاستقبال والتنظيف فهم مهذبون و يتعاملون بشكل جيد و لطيف مع الزوار.
موقع الفندق جيد وقرب محطة القطار و ليس بعيد عن گليز.
فطور لا بأس به و حديقة جميلة بجانب المسبح.
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Solène Prouvost2 months ago on Google
1/5
(Translated by Google) Although having paid for a "renovated" room, we were very disappointed. The hotel is very old, the elevator does as it pleases, the air conditioning is non-existent, the room was dirty and noisy. We waited 3 hours to …
(Translated by Google) Although having paid for a "renovated" room, we were very disappointed. The hotel is very old, the elevator does as it pleases, the air conditioning is non-existent, the room was dirty and noisy. We waited 3 hours to receive towels. A hotel to avoid despite its perfect location near the station when you have a bus or train the next day.
(Original)
Bien qu'ayant payé pour une chambre "rénovée" nous avons été très déçus. L'hôtel est très ancien, l'ascenseur n'en fait qu'à sa tête, la climatisation est inexistante, la chambre était sale et bruyante. Nous avons attendu 3h pour recevoir des serviettes de toilette. Un hôtel a éviter malgré sa localisation parfaite près de la gare lorsque vous avez un bus ou un train le lendemain.
Trip typeVacation · Couple
Rooms1.0
Service2.0
Location4.0
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Faiza El hajjama week ago on Google
5/5
(Translated by Google) The hotel is very well located and allows quick access to several places to visit in the city. The hotel is clean and reflects the hospitality and warmth of Moroccans. Big crush for the receptionist Laïla, a woman …
(Translated by Google) The hotel is very well located and allows quick access to several places to visit in the city. The hotel is clean and reflects the hospitality and warmth of Moroccans. Big crush for the receptionist Laïla, a woman very attentive to our needs and always in a good mood!
I recommend!
(Original)
L’hôtel est très bien situé et permet un accès rapide à plusieurs lieux de visites dans la ville. L’hôtel est propre et reflète bien l’accueil et le côté chaleureux des marocains. Grand coup de cœur pour la réceptionniste Laïla, une femme très à l’écoute de nos besoins et toujours de bonne humeur!
Je recommande!
Trip typeSolo
Rooms5.0
Service5.0
Location5.0
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D
Dieter W.2 weeks ago on all.accor.com
5/5
(Translated by Google) Beautiful well-kept garden with a great clean pool.
The location directly at the main station makes it very easy to reach not only for train travelers. …
Visited in October
Read more on all.accor.com
Eliane Billard2 weeks ago on Google
2/5
(Translated by Google) Friendly welcome, rooms need updating. On the other hand, very mediocre catering, no welcome, you have to ask for everything, not even an olive with an aperitif or butter with the bread. We also had to ask for the …
(Translated by Google) Friendly welcome, rooms need updating. On the other hand, very mediocre catering, no welcome, you have to ask for everything, not even an olive with an aperitif or butter with the bread. We also had to ask for the
dessert that was not offered..
(Original)
Accueil sympathique, les chambres auraient besoin de rafraîchissement. En revanche, restauration très médiocre, pas d'accueil, il faut tout demander, même pas une olive avec apéritif ni beurre avec le pain. Il a fallu en plus demander le
dessert qui n'a pas été proposé..
Trip typeFamily
Rooms2.0
Service1.0
Location4.0
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J
Julianaa month ago on all.accor.com
3.5/5
(Translated by Google) Good breakfast, spacious and comfortable room, great pool area, helpful staff. …
Visited in September
Read more on all.accor.com
生氣勃勃epicureana month ago on Google
1/5
(Translated by Google) Unprofessional employees (Laila) at the counter.
First I couldn't check in because I didn't have my visa card with which I booked. I drove 50 km to be told by the employee of the night that it is not necessary …
(Translated by Google) Unprofessional employees (Laila) at the counter.
First I couldn't check in because I didn't have my visa card with which I booked. I drove 50 km to be told by the employee of the night that it is not necessary as I have already paid (I also said this to the Laila but according to her I had to get my visa regardless of the payment).
In addition, I paid my tourist tax twice.
Night already paid, and according to the woman of the morning Laila I had to pay this again.
(Original)
Onprofessionele medewerkers (Laila) aan de balie.
Eerst niet kunnen inchecken omdat ik mijn visa kaart waarmee ik geboekt heb niet bij had. 50 km gereden om dan te horen te krijgen van de medewerker van de nacht dat het niet nodig is aangezien ik al reeds betaald heb (dit heb ik ook tegen de Laila gezegd maar volgens haar moest ik mijn visa halen ongeacht de betaling).
Bijkomstig heb ik mijn toeristenbelasting 2x betaald.
Snacht reeds betaald, en volgens de vrouw van de ochtend Laila moest ik dit opnieuw betalen.
Trip typeBusiness
Rooms3.0
Service1.0
Location5.0
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S R (SR)4 days ago on Google
4/5
(Translated by Google) A very nice and well located hotel. The rooms are pleasant, the breakfast buffet is plentiful. The staff are welcoming and helpful.
To recommend …
(Translated by Google) A very nice and well located hotel. The rooms are pleasant, the breakfast buffet is plentiful. The staff are welcoming and helpful.
To recommend
(Original)
Un hôtel très sympa et bien situé. Les chambres sont agréables, le buffet du petit déjeuner est copieux. Le personnel est accueillant et serviable.
A recommander
Rooms5.0
Service5.0
Location5.0
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Np
Npa month ago on all.accor.com
3.5/5
(Translated by Google) The location was ideal for us as we arrived at the train station in the evening and had a bus early (right next to the hotel). The perfect room, comfortable beds and shower. …
Visited in September
Read more on all.accor.com
S
Sarah2 weeks ago on all.accor.com
3/5
(Translated by Google) When we arrived the staff was very welcoming - arriving in the room is something else. The room was not clean, the cleaning lady had forgotten the towels. …
Visited in October
Read more on all.accor.com
Samir Ait Daoua2 weeks ago on Google
5/5
(Translated by Google) Currently staying I am very happy with the service that I am offered, the room is very clean the staff is very professional, the restaurant is very good, the swimming pool is magnificent facing south for lovers of …
(Translated by Google) Currently staying I am very happy with the service that I am offered, the room is very clean the staff is very professional, the restaurant is very good, the swimming pool is magnificent facing south for lovers of tanning, I highly recommend strongly this hotel 5/5 thanks to all the team. 👍
(Original)
Actuellement en séjour je suis très content de la prestation que l'on me propose ,la chambre est très propre le personnel est très professionnel,le restaurant est tres bien,la piscine est magnifique exposer plein sud pour les amateurs de bronzage,je recommande tres fortement cet hôtel 5/5 merci à toute l'équipe. 👍
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Eras Musa month ago on Google
2/5
(Translated by Google) They don't answer the phone.
Bedroom walls and hallway carpets are dirty
Not enough towels. …
(Translated by Google) They don't answer the phone.
Bedroom walls and hallway carpets are dirty
Not enough towels.
On the other hand, the breakfast is correct and the staff is friendly / smiling.
(Original)
Ils répondent pas au téléphone.
Les murs de la chambre et le tapis des couloirs sont sales
Pas assez de serviettes .
Par contre , le petit dejeuner est correct et le personnel est sympa/souriant.
Rooms2.0
Service4.0
Location5.0
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Read less
Bohemian Dreama week ago on Google
5/5
(Translated by Google) Good hotel near the train station. Convenient for those who want to travel. Small but very comfortable room. The plus is the garden with swimming pool... a haven of peace. I recommend if you travel by train early in …
(Translated by Google) Good hotel near the train station. Convenient for those who want to travel. Small but very comfortable room. The plus is the garden with swimming pool... a haven of peace. I recommend if you travel by train early in the morning. Very welcoming staff and good service. Only downside the era of the shower needs to be reviewed.
(Original)
Bon hotel à côté de la gare. Pratique pour qui veux voyager. Chambre petit mais bien confortable. Le plus c est le jardin avec piscine... une havre de paix. Je conseil si vous voyage en train tôt le matin. Personnel très accueillant et bon service. Seul bemol l era de la douche est à revoir.
Trip typeSolo
Rooms4.0
Service5.0
Location5.0
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Db
Db3 months ago on all.accor.com
2/5
(Translated by Google) Location is very central and yet quiet. Pool besieged by locals, so it was restless there. Staff could work on their friendliness. …
Visited in July
Read more on all.accor.com
cthabart2 months ago on Google
1/5
(Translated by Google) Scandalous. We wanted to have lunch, two young girls welcomed us and told us that there was no problem. There was nobody. We ordered 3 salads and 3 entrecotes. After more than an hour of waiting, nothing was ready. …
(Translated by Google) Scandalous. We wanted to have lunch, two young girls welcomed us and told us that there was no problem. There was nobody. We ordered 3 salads and 3 entrecotes. After more than an hour of waiting, nothing was ready. Our cover was not set and they turned us around so that we could wait again. But they were only able to serve us a single "niçoise" salad, which was clearly not good (canned tuna not even prepared, no sauce etc.) We finally left without eating. We lost 1h30.
(Original)
Scandaleux. Nous avons voulu déjeuner, deux jeunes filles nous ont accueilli et nous ont dis qu’il n’y avait pas de soucis. Il n’y avait personne. Nous avons commandé 3 salades et 3 entrecôtes. Apres plus d’une heure d’attente, rien n’était prêt. Notre couvert n’était pas mis et elles nous ont tourné en bourrique pour qu’on attende encore. Mais elles n’ont été capables que de nous servir une seule salade « niçoise », qui n’était clairement pas bonne (thon en boite meme pas préparé, pas de sauce etc.) Nous sommes finalement parti sans manger. Nous avons perdu 1h30.
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A. GOUGOU2 months ago on Google
1/5
(Translated by Google) To know that I am a regular at ibis hotels, I was shocked at the degree of dirtiness of this hotel which has a strategic location in the heart of Marrakech and next to the train station. …
(Translated by Google) To know that I am a regular at ibis hotels, I was shocked at the degree of dirtiness of this hotel which has a strategic location in the heart of Marrakech and next to the train station.
No shower gels and no shampoo! When I asked the cleaning lady she told me that it's been 3 days since they received the shampoo sachets! This is unacceptable even for a 0 star hotel!! I had to go out to buy it at the corner grocery store...
Not enough towels, toilet door that does not close completely (sweet room 130), the shower is clogged after a minute and turns into a municipal swimming pool (I claimed the problem but nothing is done) ...
Really it was catastrophic despite the friendliness of the staff.
(Original)
A savoir que je suis un habitué des hôtels ibis, j'étais choqué du degré de saleté de cet hotel qui a un emplacement stratégique en plein cœur de Marrakech et à côté de la gare.
Pas de gels douche et pas de shampooing ! Quand j'ai demandé à la femme de ménage elle m'a dit que ça fait 3 jours qu'ils ont pas reçu les sachets de shampooing ! C'est inacceptable même pour un hôtel 0 étoile !! J'étais obligé de sortir pour l'acheter à l'épicerie de coin...
Pas assez de serviettes, porte de toilette qui ne se ferme pas complètement (sweet room 130), la douche est bouché au bout d'une minute et se transforme en piscine municipale (j'ai réclamé le problème mais rien n'est fait)...
Vraiment c'était catastrophique malgré la gentillesse du personnel.
Trip typeVacation · Friends
Rooms1.0
Service1.0
Location4.0
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Y
Yassinea month ago on all.accor.com
3/5
(Translated by Google) Good rooms and breakfast
Incompetent staff (laila). …
Visited in September
Read more on all.accor.com
Fouad LAKRIMI3 months ago on Google
3/5
(Translated by Google) Hotel well located near Marrakech train station.
Arrival: …
(Translated by Google) Hotel well located near Marrakech train station.
Arrival:
Always this form to fill out, why don't they do it online to avoid this on arrival?
Bedrooms:
We had taken 2 rooms side by side but one of them had a faulty air conditioning and only one badge for 2 people (it is very easy to be locked out because the card is used for the electricity supply of the room whose aircon)
When we arrived, the towels were missing, I'm not the only one because another customer had made this remark when we arrived.
Swimming pool:
It has a fairly well-maintained swimming pool apart from the toilets (pool) which deserve regular cleaning.
Not enough deckchairs, we had to land on the ground.
No paddling pool for toddlers.
I find that the lifeguard is too complacent with the safety rules (young children 'swam' without their parents!)
The pool is open to 'externs' for 120dh per person.
Conclusion:
The price/quality ratio is correct but I do not recommend it for a long stay (possibly a stopover).
If you are 4 people, there is a good chance that you will have to take 2 rooms.
(Original)
Hôtel bien situé à proximité de la gare de Marrakech.
Arrivée:
Toujours cette fiche à remplir, pourquoi ne le font ils pas en ligne pour éviter cela à l'arrivée ?
Chambres:
Nous avions pris 2 chambres côte à côte mais l'une d'elles avaient une clim défaillante et un seul badge pour 2 personnes (il est très facile de se laisser enfermer dehors car la carte est utilisée pour l'alimentation électrique de la chambre dont la clim)
Lors de notre arrivée, il manquait les serviettes, je ne suis pas le seul car u' autre client avait fait cette remarque lors de notre arrivé.
Piscine:
Elle a une piscine assez bien entretenue hormis les toilettes (piscine) qui méritent un nettoyage régulier.
Pas assez de transats, il nous a fallu se poser au sol.
Pas de pataugeoire pour les tout petits.
Je trouve que le maitre nageur est trop complaisant avec les règles de sécurité (des enfants de bas âges 'nageaient' sans leurs parents !)
La piscine est ouverte aux 'externes' moyennant 120dh par pers.
Conclusion:
Le rapport qualité/prix est correct mais je ne le recommande pas pour un séjour de longue durée (une étape éventuellement).
Si vous êtes 4 personnes, il y a de fortes chances que vous soyez obligés de prendre 2 chambres.
Trip typeVacation · Family
Rooms3.0
Service3.0
Location5.0
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james Hadrouchia week ago on Google
1/5
(Translated by Google) Too much noise, unqualified staff and above all does not answer the phone. Too much noise in the hallway of the rooms at 6 am, 8 am. It seems to me that ibis hasn't been the same for a while, it's lamentable. …
(Translated by Google) Too much noise, unqualified staff and above all does not answer the phone. Too much noise in the hallway of the rooms at 6 am, 8 am. It seems to me that ibis hasn't been the same for a while, it's lamentable.
(Original)
Trop de bruits, personnel non qualifié et ne répond surtout pas au tel. Trop de bruit au couloir des chambre a 6 h, 8h du matin. Il.me semble que ibis n'est plus le même depuis qlq temp c'est lamentable.
Trip typeVacation · Friends
Rooms2.0
Service1.0
Location4.0
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H.
H.2 weeks ago on all.accor.com
3.5/5
(Translated by Google) Limited room on the second floor
absence of slippery tiled bath mat …
Visited in October
Read more on all.accor.com
Hanane Maaroufa week ago on Google
5/5
(Translated by Google) For my experience I loved the hotel they very clean the impeccable service the receptionist laila is very very nice
Thank you very much laila for the service 😍 …
(Translated by Google) For my experience I loved the hotel they very clean the impeccable service the receptionist laila is very very nice
Thank you very much laila for the service 😍
(Original)
Pour mon expérience j'ai adoré l'hôtel elles très propre le service impeccable la réceptionniste laila est très très gentil
Merci beaucoup laila pour le service 😍
Response from the owner2 years ago

Thank you for your great review. We really appreciate your feedback.

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D
Daniela M.3 weeks ago on all.accor.com
2.5/5
(Translated by Google) Friendly staff, but old hotel in need of some work! Lunch and breakfast weak, with insects in the mix! …
Visited in October
Read more on all.accor.com
Dieter Wettig2 weeks ago on Google
5/5
(Translated by Google) Great value for money
Very nice well-kept garden - great clean pool
Very nice and helpful staff …
(Translated by Google) Great value for money
Very nice well-kept garden - great clean pool
Very nice and helpful staff
Great breakfast with freshly baked baguettes and bread
(Original)
Super Preis-Leistungsverhältnis
Sehr schöner gepflegter Garten - toller sauberer Pool
Sehr nettes und hilfsbereites Personal
Ganz tolles Frühstück mit frisch gebackenem Baguette und Brot
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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simo Italiaa week ago on Google
5/5
(Translated by Google) I had a great vacation at the Ibis hotel and I will invite my Italian friends to vacation at this wonderful hotel and thank you Leila for the kindness of the welcome …
(Translated by Google) I had a great vacation at the Ibis hotel and I will invite my Italian friends to vacation at this wonderful hotel and thank you Leila for the kindness of the welcome
(Original)
J'ai passé de bonnes vacances à l'hôtel Ibis et j'inviterai mes amis italiens à passer des vacances dans ce magnifique hôtel et merci Leila pour la gentillesse de l'accueil
Rooms5.0
Service5.0
Location5.0
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Conchin Guala month ago on Google
5/5
(Translated by Google) Very attentive people, and very professional, the room impeccable, everything very clean ... if I go to Marrakech ... I will stay there again .... …
(Translated by Google) Very attentive people, and very professional, the room impeccable, everything very clean ... if I go to Marrakech ... I will stay there again ....
I felt at home ...
(Original)
Gente muy atenta, y muy profesional ,la habitacion impecable, Todo muy limpio ...si voy a Marrakech ..vuelvo a quedarme alli ....
Me senti como en casa ...
Rooms5.0
Service5.0
Location5.0
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Amine BOUFADIL4 months ago on Google
5/5
(Translated by Google) I had a wonderful stay. The staff that works at the reception are friendly. The welcome was warm. Thank you and for your professionalism. …
(Translated by Google) I had a wonderful stay. The staff that works at the reception are friendly. The welcome was warm. Thank you and for your professionalism.
(Original)
J'ai passé un séjour magnifique. Le personnel qui travaille à la réception sont sympathiques. L'accueil était chaleureux. Merci à vous et pour votre professionnalisme.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Sabri Mancinia week ago on Google
5/5
(Translated by Google) Very nice, I was fine with Laila staff, nice and kind to everyone …
(Translated by Google) Very nice, I was fine with Laila staff, nice and kind to everyone
(Original)
Molto bello , mi sono trovata bene personale Laila simpatica e gentile con tutti
Rooms5.0
Service5.0
Location5.0
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Livia Quarda week ago on Google
1/5
(Translated by Google) The staff is cold and inefficient in the face of the customer's request: no longer remembers whether they have the keys to the car or not, have no solution/response/compensation to bring to complaints. …
(Translated by Google) The staff is cold and inefficient in the face of the customer's request: no longer remembers whether they have the keys to the car or not, have no solution/response/compensation to bring to complaints.
(Original)
Le personnel est froid et inefficace face au demande du client: ne se souvient plus s'ils ont les clefs de la voiture ou pas, n'ont aucune solution/réponse/compensation a apporter aux réclamations.
Trip typeVacation · Couple
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Nan Nanananaa week ago on Google
5/5
(Translated by Google) Beautiful hotel with a warm welcome thank you laila for the hospitality …
(Translated by Google) Beautiful hotel with a warm welcome thank you laila for the hospitality
(Original)
Belle hôtel avec une chaleureux accueil merci laila pour l'hospitalité
Trip typeFriends
Rooms5.0
Service5.0
Location5.0
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Pauline m4 months ago on Google
4/5
(Translated by Google) I had a very good stay! The setting is nice and above all the team is very very friendly! Whether it's the maids, the receptionists, the waiters,... …
(Translated by Google) I had a very good stay! The setting is nice and above all the team is very very friendly! Whether it's the maids, the receptionists, the waiters,...
Everyone is adorable!
Big thought for Leila and Adil at the service and Ibrahim at the reception who were wonderful with their kindness, simplicity and joie de vivre!
Ps: Even the little cats who are at the hotel welcomed us like princesses <3 <3
(Original)
J'ai passé un très bon séjour ! Le cadre est sympa et surtout l'équipe est très très sympathique ! Que ce soit les femmes de chambres, les réceptionnistes, les serveurs,...
Tout le monde est adorable !
Grosse pensée pour Leila et Adil au service et Ibrahim à la réception qui ont été formidables de gentillesse, de simplicité et de joie de vivre !
Ps: Même les petits chats qui sont à l'hôtel nous accueillaient comme des princesses <3 <3
Trip typeVacation
Rooms3.0
Service5.0
Location5.0
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Charrab Safaa4 months ago on Google
5/5
(Translated by Google) The space very pleasant. There was everything needed for a good vacation. The service was very good. …
(Translated by Google) The space very pleasant. There was everything needed for a good vacation. The service was very good.
(Original)
L'espace très agréable. Il y avait tout le nécessaire pour passer de bonne vacances. Le service était très bien.
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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Nabil Bahbah3 months ago on Google
3/5
(Translated by Google) The location as close as possible to the train station makes it a very practical stopover. The swimming pool also allows you to live well in the heat of the. Town …
(Translated by Google) The location as close as possible to the train station makes it a very practical stopover. The swimming pool also allows you to live well in the heat of the. Town
(Original)
L'emplacement au plus près de la gare de train en fait une étape très pratique. La piscine aussi permet de bien vivre les chaleurs de la. Ville
Rooms3.0
Service3.0
Location5.0
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Zineb Daqoune2 months ago on Google
3/5
(Translated by Google) The hotel is cheap, so flat, I mean, it is close to the station, the train is on your manliness, but those who take advantage of them respectfully, but the room is very small, and eating frankly once is not beautiful, …
(Translated by Google) The hotel is cheap, so flat, I mean, it is close to the station, the train is on your manliness, but those who take advantage of them respectfully, but the room is very small, and eating frankly once is not beautiful, or breakfast frankly, is it worth your price once, minus everything is cold and incomplete, you bring the most valuable that you eat well, thank you
(Original)
الفندق رخيص فالمستوة يعني قريق من المحطة القيطار على رجولك بس الي يستغلون فيهم محترمين بس الغرفه صغير جدا والأكل بصراحه مره مو جميله أم الفطور صراحه مايستحق دتك الثمن مره ناقص كلشي بارد وناقص تحضر اثمن انكم تحسنون بالأكل وشكرا
Location3.0
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J
Jean2 weeks ago on all.accor.com
4.5/5
(Translated by Google) 4 nights and a few moments during the day, always a pleasure to find this hotel …
Visited in October
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ibtissam elkardoudi4 months ago on Google
5/5
(Translated by Google) Staff count. A wonderful welcome. We had an amazing stay. In addition, the location is strategic. The hotel is in the city center …
(Translated by Google) Staff count. A wonderful welcome. We had an amazing stay. In addition, the location is strategic. The hotel is in the city center
(Original)
Personnel comptent. Un acceuil formidable. Nous avons passé un séjour extraordinaire. De plus, l'emplacement est stratégique. L'hotel est au centre ville
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Latifa Khilifi5 months ago on Google
5/5
(Translated by Google) I congratulate all the staff for their dedication and seriousness towards services and cleanliness without forgetting the strategic location of the hotel 👍👍 …
(Translated by Google) I congratulate all the staff for their dedication and seriousness towards services and cleanliness without forgetting the strategic location of the hotel 👍👍
(Original)
Je félicite tout le staff pour son dévouement et son sérieux vis-à-vis de services et de la propreté sans oublier l'endroit stratégique de l'hôtel 👍👍
Rooms4.0
Service5.0
Location5.0
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Karis Matika month ago on Google
1/5
(Translated by Google) It is written outside swimming pool at 120dh
Inside you are charged 150 dh!!
Impolite reception staff …
(Translated by Google) It is written outside swimming pool at 120dh
Inside you are charged 150 dh!!
Impolite reception staff
Dirty and tiny swimming pool
Nonchalant lifeguard
To flee!
(Original)
Il est écrit à l'extérieur piscine à 120dh
A l'intérieur on vous fait payer 150 dh !!
Personnels acceuil impoli
Piscine sale et toute minuscule
Maître nageur nonchalant
A fuiiiir !
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Letis balvay2 months ago on Google
5/5
(Translated by Google) Good ibis hotel, very pretty, hearty breakfast, thanks to Laila for her kindness and helpfulness, we will be back very soon. Listening staff. …
(Translated by Google) Good ibis hotel, very pretty, hearty breakfast, thanks to Laila for her kindness and helpfulness, we will be back very soon. Listening staff.
Thanks a lot
(Original)
Bon hotel ibis , très joli , petit-déjeuner copieux merci à Laila pour sa gentillesse et serviable , nous reviendrons très prochainement. Personnel à l ecoute.
Merci beaucoup
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
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adem adem2 months ago on Google
5/5
(Translated by Google) very nice staff room was clean but old furniture should be renewed …
(Translated by Google) very nice staff room was clean but old furniture should be renewed
(Original)
sehr nettes personal zimmer war sauber aber alte Möbel sollte erneuert werden
Rooms5.0
Service5.0
Location5.0
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M
Miquel V.4 months ago on all.accor.com
1.5/5
(Translated by Google) the hotel is dirty in general, corridors not swept, elevator buttons stuck with adhesive tape, the contour of the sink dirty (it has not been siliconed for years...), the air conditioning (which is essential) makes an …
Visited in June
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Ali Boujibar2 months ago on Google
1/5
(Translated by Google) The broken elevator is very bad also every time you go out you want to go back to your room they have to go up with you to open the door because they had problems with the system …
(Translated by Google) The broken elevator is very bad also every time you go out you want to go back to your room they have to go up with you to open the door because they had problems with the system
(Original)
Es muy mal el ascensor roto también cada vez que sales quieres volver a tu habitación tienen que suber contigo para que te abren la puerta porque tenían problemas con la sistemá
Trip typeVacation
Rooms1.0
Service5.0
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Patrice TROILLARD3 months ago on Google
1/5
(Translated by Google) TO AVOID
we are far from the ibis range
yes there is a swimming pool but open to people outside this hotel …
(Translated by Google) TO AVOID
we are far from the ibis range
yes there is a swimming pool but open to people outside this hotel
you have to run after the staff to get something
(Original)
A EVITER
on est loin de la gamme ibis
oui il y a une piscine mais ouverte au personne extérieur à cette hôtel
il faut courir après le personnel pour avoir quelque chose
Trip typeBusiness
Rooms1.0
Service1.0
Location4.0
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Y
Y. K.a month ago on all.accor.com
3/5
(Translated by Google) Unfortunately, the hotel is getting old and needs to be renovated, but it was ok for just one night. …
Visited in September
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Balvay David2 months ago on Google
5/5
(Translated by Google) very nice hotel well placed very nice staff especially attentive thanks to laila very good breakfast …
(Translated by Google) very nice hotel well placed very nice staff especially attentive thanks to laila very good breakfast
(Original)
hotel très sympa bien placé personnel très gentil surtout à l écoute merci a laila petit déjeuner très bien
Trip typeCouple
Rooms5.0
Service5.0
Location5.0
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R
Raul3 months ago on all.accor.com
2/5
(Translated by Google) The hotel staff is very attentive and friendly. The elevator was not working. The air conditioning in the room did not work. …
Visited in July
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Ahmed RAFIKE9 months ago on Google
5/5
(Translated by Google) The hotel's strategic location, location.
The decor and cleanliness are impeccable!
The rooms are very quiet at any time of day or night. …
(Translated by Google) The hotel's strategic location, location.
The decor and cleanliness are impeccable!
The rooms are very quiet at any time of day or night.
The bedding is excellent.
I particularly enjoyed the friendly staff and very discreet and respectful attitude Siham Manager.
(Original)
L'emplacement de l'hôtel est stratégique, très bien situé.
La décoration et la propreté sont irréprochables !
Les chambres sont très calmes, à tout heure du jour ou la nuit.
La literie est excellente.
J'ai particulièrement apprécié l'amabilité du personnel et l'attitude très discrète et respectueuse de la Responsable Siham.
Trip typeVacation · Solo
Rooms5.0
Service5.0
Location5.0
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عمر المختار2 months ago on Google
1/5
(Translated by Google) Dårligt og dyr
Bad and dirty
Dirty 🛌 never washed after people …
(Translated by Google) Dårligt og dyr
Bad and dirty
Dirty 🛌 never washed after people
Mycket dåligt smutsiga
Very expensive and bad and they do not wash the mattresses and bed linen and smell the smell of those who slept on them before you
Everything is old, even the elevator
(Original)
Dårligt og dyr
Bad and dirty
Dirty 🛌 never washed after people
Mycket dåligt smutsiga
غالي جدا وسيء ولا يغسلون الفرش واغطية السرير وتشم بها رائحة الذين ناموا عليها قبلك
وكل شي به قديم حتى المصعد
Rooms1.0
Service1.0
Location2.0
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Seby Vergara4 months ago on Google
2/5
(Translated by Google) 4 days that I call several emails no response. I must stay for 4 days in this establishment and they do not answer, is there someone who can do …
(Translated by Google) 4 days that I call several emails no response. I must stay for 4 days in this establishment and they do not answer, is there someone who can do
His work and answering their customers on the phone or by email? I am silver customers I am disappointed
(Original)
4 jours que j’ appel plusieurs mail aucune réponse . Je doit séjourné ds 4 jours dans cette établissement et ils ne réponde pas , y a quelqu un qui peux faire
Son travail et répondre à leurs clients au téléphone ou au mail ?Je suis clients silver je suis déçu
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Jean-paul Weve5 months ago on Google
2/5
(Translated by Google) Not very clean and just good for a one night stopover.
Not ibis palmeraie and great in tangier when you do 3 thousand km a good rest in a HOTEL …
(Translated by Google) Not very clean and just good for a one night stopover.
Not ibis palmeraie and great in tangier when you do 3 thousand km a good rest in a HOTEL
(Original)
Pas très propre et juste bon pour une nuit de passage.
Pas ibis palmeraie et super à tanger quand tu fait 3 mille km un bon repos dans un HÔTEL
Rooms1.0
Service4.0
Location4.0
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Zakarani Med6 months ago on Google
5/5
(Translated by Google) Excellent service, especially from the maid in this case Me LAILA. Well-equipped bathroom: clean towels, quality shower products, etc. …
(Translated by Google) Excellent service, especially from the maid in this case Me LAILA. Well-equipped bathroom: clean towels, quality shower products, etc.
(Original)
Service excellent, notamment de la part de femme de chambre en l’occurrence Me LAILA. Salle de bain bien équipé : serviettes propres, produits douche de qualité, etc.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Hello Sir,

It is always a great pleasure for us to read that our customers return home with good memories of their holidays and we would like to thank you for the time you have devoted to sharing your personal experience within the ibis Marrakech Center Station.

Cordially

Jalila BENTAHAR

Executive Director

(Original)

Bonjour Monsieur,

C'est toujours un grand plaisir pour nous de lire que nos clients rentrent chez eux avec des bons souvenirs de leurs vacances et nous tenons à vous remercier pour le temps que vous avez consacré à partager votre expérience personnelle au sein de l'ibis Marrakech Centre Gare.

Cordialement

Jalila BENTAHAR

Directrice Générale

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Abdessamad Sefrioui5 months ago on Google
2/5
(Translated by Google) No cleanliness no service nothing. Bloodstains on the bed. 'the curtain is torn... The towels.......I wonder if there is a director or a bouhali …
(Translated by Google) No cleanliness no service nothing. Bloodstains on the bed. 'the curtain is torn... The towels.......I wonder if there is a director or a bouhali
(Original)
Pas de propreté pas de service rien de rien. Des tâches de sang sur le lit. 'le rideau est déchiré... Les serviettes.......je me demande s'il y a un directeur ou un bouhali
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M
Maurizio F.4 months ago on all.accor.com
2/5
(Translated by Google) good location and low price. otherwise nothing positive. old structure that requires a profound renovation. non-existent catering service. …
Visited in June
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J
Jose J.3 weeks ago on all.accor.com
1/5
(Translated by Google) Floor corridors very dirty, room furniture damaged, toilet very careless urgent refurbishment …
Visited in October
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FOLA ZIN6 months ago on Google
5/5
(Translated by Google) Nice clean hotel and its services are at the level, thanks to all the staff for the good reception and special thanks to Miss Laila at the reception for helping us to have a comfortable stay. …
(Translated by Google) Nice clean hotel and its services are at the level, thanks to all the staff for the good reception and special thanks to Miss Laila at the reception for helping us to have a comfortable stay.
(Original)
فندق جميل نظيف و خدماته في المستوى ، شكرا لكل العاملين على حسن الاستقبال وشكر خاص للآنسة ليلى في الاستقبال على مساعدتها لنا في الحصول على إقامة مريحة.
Trip typeFriends
Rooms5.0
Service5.0
Location5.0
Response from the owner6 months ago

(Translated by Google) Dear FOLA,

Thank you for the time you have devoted to sharing your experience in our hotel, to be considered one of the best hotels in which you have stayed is undoubtedly a great source of satisfaction for us.

cordially

Jalila BENTAHAR

(Original)

Chère FOLA,

Merci pour le temps que vous avez consacré à partager votre expérience au sein de notre hôtel, être considérés comme un des meilleurs hôtels dans lesquels vous avez séjourné est sans doute pour nous une grande source de satisfaction.

Cordialement

Jalila BENTAHAR

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jabri soumiaa month ago on Google
1/5
(Translated by Google) Very dirty, I asked for a baby bed they brought me a very dirty rotten mattress, I spent a sleepless night watching my baby.. …
(Translated by Google) Very dirty, I asked for a baby bed they brought me a very dirty rotten mattress, I spent a sleepless night watching my baby..
(Original)
Très sale, j'ai demandé un lit pour bébé on m'a ramener un matelas pourri très sale, j'ai passé une nuit blanche pour surveiller mon bébé..
Trip typeVacation · Couple
Rooms1.0
Service1.0
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Aziz Ben ami4 months ago on Google
5/5
(Translated by Google) Unforgettable stay with you I spent 7 days clean room Buffe pdj delicious professional service …
(Translated by Google) Unforgettable stay with you I spent 7 days clean room Buffe pdj delicious professional service
(Original)
Séjour inoubliable chez vous j'ai passé 7 jour chambre propre Buffe pdj délicieux service professionnel
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Marie Mrani2 months ago on Google
1/5
(Translated by Google) Dirty, poorly maintained hotel, not enough towels or shower gel for a double room. Flies in the restaurant, dirty furniture... …
(Translated by Google) Dirty, poorly maintained hotel, not enough towels or shower gel for a double room. Flies in the restaurant, dirty furniture...
(Original)
Hôtel sale, mal entretenu, pas assez de serviettes ni de gel douche pour une chambre double. Mouches au restaurant, mobilier sale...
Trip typeCouple
Rooms1.0
Service3.0
Location3.0
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achiq said4 months ago on Google
5/5
(Translated by Google) Very good stay with but child thank you Ilham Laila Yassine from the reception for your welcome …
(Translated by Google) Very good stay with but child thank you Ilham Laila Yassine from the reception for your welcome
(Original)
Très bon séjour avec mais enfant merci Ilham Laila Yassine de la réception pour votre accueil
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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mohamed belyoumni2 months ago on Google
1/5
(Translated by Google) I try to call several times without answer knowing that it is an emergency from a person who has lost his phone and we try to reach him but unfortunately the bad service of this hotel really disappointed us …
(Translated by Google) I try to call several times without answer knowing that it is an emergency from a person who has lost his phone and we try to reach him but unfortunately the bad service of this hotel really disappointed us
(Original)
J'essaye d'appeler a plusieurs reprise sans réponse sachant que c'est un cas d'urgence d'une personne qui a perdus son téléphone et on esset de le joindre mais malheureusement le mauvais service de cette hôtel nous a vraiment déçu
Service1.0
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Life with INESS INESS6 months ago on Google
5/5
(Translated by Google) Nice and just beautiful hotel with a very nice service and thanks to Leila from the reception …
(Translated by Google) Nice and just beautiful hotel with a very nice service and thanks to Leila from the reception
(Original)
Hôtel Sympa et juste magnifique avec un très beau service et merci à Leila de la réception
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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amjad tichoua week ago on Google
5/5
(Translated by Google) thank you for your warm welcome . very nice hotel with panoramic view and swimming pool. well located in the city center. and especially thank you to layla ajmila the very pleasant reception …
(Translated by Google) thank you for your warm welcome . very nice hotel with panoramic view and swimming pool. well located in the city center. and especially thank you to layla ajmila the very pleasant reception
(Original)
merci pour votre accueil chaleureux . hôtel très sympathique avec vue panoramique et avec piscine. bien située sur le centre ville .et surtout merci a layla ajmila la réception très agréable
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Thanks for the five-star review. We really appreciate it.

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kay kayouh2 months ago on Google
2/5
(Translated by Google) Limit of the acceptable. I demanded the change of sheets because a little dirty. …
(Translated by Google) Limit of the acceptable. I demanded the change of sheets because a little dirty.
(Original)
Limite de l'acceptable. J'ai exigé le changement des draps car un peu sale.
Rooms1.0
Service3.0
Location4.0
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Jalila Jalila5 months ago on Google
5/5
(Translated by Google) The success of the place is the staff but the hotel needs a real renovation and not a makeup …
(Translated by Google) The success of the place is the staff but the hotel needs a real renovation and not a makeup
(Original)
Le succès de l'endroit c'est le personnel mais l'hôtel à besoin d'une vraie rénovation et non pas un maquillage
Trip typeFriends
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Hello Jaila,

First of all, we would like to thank you for your wonderful appreciation following your visit to our ibis Marrakech Center Gare hotel and are delighted to read that we were able to live up to your expectations on this occasion.

Cordially

Jalila BENTAHAR

(Original)

Bonjour Jalila,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel ibis Marrakech Centre Gare et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

Cordialement

Jalila BENTAHAR

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Raja Rassou4 months ago on Google
5/5
(Translated by Google) an unforgettable stay, the service was perfect, I loved it so much, thank you so much Ibis Center Gare Marrakech …
(Translated by Google) an unforgettable stay, the service was perfect, I loved it so much, thank you so much Ibis Center Gare Marrakech
(Original)
un séjour inoubliable , le service était parfait , j'ai trop adoré ,merci bcp Ibis Centre Gare Marrakech
Trip typeSolo
Rooms5.0
Service5.0
Location5.0
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Sara Youssoufi3 months ago on Google
2/5
(Translated by Google) Badly maintained place, non-operational elevator and room key does not work. …
(Translated by Google) Badly maintained place, non-operational elevator and room key does not work.
(Original)
Endroit mal entretenu , ascenseur non opérationnel et clé de chambre ne fonctionne pas.
Trip typeBusiness
Rooms2.0
Service4.0
Location5.0
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Alexandre Lassère7 months ago on Google
2/5
(Translated by Google) Nothing to do with IBIS except the color code and prices. The general upkeep of the hotel is poor and does not correspond to IBIS standards. The breakfast is below the average level of basic Moroccan hotels (much …
(Translated by Google) Nothing to do with IBIS except the color code and prices. The general upkeep of the hotel is poor and does not correspond to IBIS standards. The breakfast is below the average level of basic Moroccan hotels (much better everywhere else and cheaper).
In a city like Marrakech where the hotel offer is rich, this IBIS is to be reviewed.
(Original)
Rien a voir avec IBIS sauf le code couleur et les prix. L'entretien général de l'hôtel est médiocre et ne correspond aux standing IBIS. Le petit déjeuner est en dessous du niveau moyen des hôtels basic Marocain (bien mieux partout ailleurs et moins cher).
Dans une ville comme Marrakech ou la proposition hôtelière est riche cet IBIS est à revoir.
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BOUAAKAZ CASHPLUS4 months ago on Google
5/5
(Translated by Google) Very very good hotel location Clean professional Euipe
(Original) …
(Translated by Google) Very very good hotel location Clean professional Euipe
(Original)
Très très bon emplacement hotel Propre Euipe professionnel
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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David Alvez4 months ago on Google
5/5
(Translated by Google) Hotel redo and make it better you really had to do a few things
Become clean …
(Translated by Google) Hotel redo and make it better you really had to do a few things
Become clean
(Original)
Hotel refais et t'en mieux il fallait vraiment faire quelques choses
Devenue propre
Trip typeVacation · Solo
Rooms5.0
Service4.0
Location5.0
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م
م.8 months ago on all.accor.com
0.5/5
(Translated by Google) Without an introduction, I raise this complaint to the first official, the director of the hotel group in Morocco. …
Visited in March
Read more on all.accor.com
Khalid Oune8 months ago on Google
2/5
(Translated by Google) Very disappointed with the quality of the hotel. The hotel and rooms need a serious overhaul. Dirty hallway, more than average finishing of the rooms with many faults. …
(Translated by Google) Very disappointed with the quality of the hotel. The hotel and rooms need a serious overhaul. Dirty hallway, more than average finishing of the rooms with many faults.
The only positive is the strategic location of the hotel and the staff.
(Original)
Très déçu de la qualité de l'hôtel. L'hôtel et les chambres mérite une sérieuse rénovation. Couloir sale, finition plus que moyenne des chambres avec de nombreux défauts.
Le seul point positif est l'emplacement stratégique de l'hôtel et le personnel.
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Soufiane El halali2 months ago on Google
5/5
(Translated by Google) Very pleasant stay. very generous breakfast.
(Original) …
(Translated by Google) Very pleasant stay. very generous breakfast.
(Original)
Séjour très agréable. petit déjeuner très copieux.
Rooms5.0
Service5.0
Location5.0
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BADER5 months ago on Google
3/5
(Translated by Google) An old hotel, but its location decorated the room I lived in that was old and small, and the hotel in general required a renovation …
(Translated by Google) An old hotel, but its location decorated the room I lived in that was old and small, and the hotel in general required a renovation
(Original)
فندق قديم ولكن موقعه زين غرفه الي سكنت فيها قديمه وصغيره والفنجق بشكل عام يبيله تجديد
Trip typeSolo
Rooms1.0
Service2.0
Location5.0
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AGENCE IGUIDI4 months ago on Google
5/5
(Translated by Google) Thank you all the reception team restore very professional chambermaid …
(Translated by Google) Thank you all the reception team restore very professional chambermaid
(Original)
Merci tout l'équipe réception restaurent femme de chambre très professionnel
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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achraf saib2 months ago on Google
5/5
(Translated by Google) Unforgettable stay
Hearty and varied breakfast
Very good address in Marrakech …
(Translated by Google) Unforgettable stay
Hearty and varied breakfast
Very good address in Marrakech
(Original)
Séjour inoubliable
Petit déjeuner copieux et varié
Très bonne adresse a marrakech
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Omayma Elm4 months ago on Google
5/5
(Translated by Google) The space is very good and the service was very pleasant and professional I am very satisfied 👍 …
(Translated by Google) The space is very good and the service was very pleasant and professional I am very satisfied 👍
(Original)
L'espace est très bien et le service était très agréable et professionnels je suis très satisfaite 👍
Trip typeCouple
Rooms5.0
Service5.0
Location5.0
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Abdeljalil Rassou4 months ago on Google
5/5
(Translated by Google) great experience
Excellent and comfortable rooms
Great service and value …
(Translated by Google) great experience
Excellent and comfortable rooms
Great service and value
(Original)
belle expérience
Chambres excellentes et confortables
Excellent service et valeur
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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ajmila somayaa week ago on Google
5/5
(Translated by Google) Saluuut ibis gar marrakech always tooop as usual the delicious breakfast we had a good welcome tt the team passes its service well and srt laila from the reception always cute bravoo laila bn continuation to the next …
(Translated by Google) Saluuut ibis gar marrakech always tooop as usual the delicious breakfast we had a good welcome tt the team passes its service well and srt laila from the reception always cute bravoo laila bn continuation to the next nchaalah laila
(Original)
Saluuut ibis gar marrakech tjr tooop comme d habitude le petit dj delicieux on a bien acceuillir tt l equipe pass bien son service et srt laila de la reception tjr mignonte bravoo laila bn continuation à la prochaine nchaalah laila
Rooms5.0
Service5.0
Location5.0
Response from the owner3 years ago

(Translated by Google) Dear Madam,

We are delighted to read that you have fully enjoyed your stay with us.

Thank you for choosing our hotel for your visit to Marrakech.

We hope to see you again in the near future.

cordially

(Original)

Chère Madame,

Nous sommes ravis de lire que vous avez pleinement profité de votre séjour parmi nous.

Merci pour avoir choisi notre hôtel pour votre visite à Marrakech.

Nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche.

Cordialement

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Ismail6 months ago on Google
5/5
(Translated by Google) very good service near maid Leila. This invites us to always book at the ibis center station hotel …
(Translated by Google) very good service near maid Leila. This invites us to always book at the ibis center station hotel
(Original)
très bon service au près de femme de chambre Leila. Ceci nous invite à reserver toujours à l’hôtel ibis centre gare
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner6 months ago

(Translated by Google) Hello Sir,

Thank you for your appreciation of your stay at the ibis Marrakech Center Gare.

It is wonderful to read that we were able to make your stay special from the moment you arrived until you left.

cordially

Jalila BENTAHAR

(Original)

Bonjour Monsieur,

Merci pour votre appréciation sur votre séjour au sein de l'ibis Marrakech Centre Gare.

Il est merveilleux de lire que nous avons pu rendre votre séjour spécial depuis votre arrivée jusqu'à votre départ.

Cordialement

Jalila BENTAHAR

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adam didouha year ago on Google
5/5
(Translated by Google) During my pleasant stay at ibis station, it was clear that the renovations carried out have given the hotel a new look and the quality of the meals presented, it looks like a 5 star. …
(Translated by Google) During my pleasant stay at ibis station, it was clear that the renovations carried out have given the hotel a new look and the quality of the meals presented, it looks like a 5 star.
Without forgetting the service and the smile of the staff, in particular the server Adil, a nice boy who is predisposed and helpful and professional. The cocktails he presented are of high quality.
(Original)
Durant mon séjour agréable à ibis gare , fort est constaté que les rénovations apportées ont donné une nouvelle allure à l'hôtel ainsi que la qualité des repas présentés, ont dirait un 5 étoiles.
Sans oublier le service et le sourire du personnel notamment le serveur Adil ,gentil garçon prédisposé et serviable et professionnel. Les cocktail qu'il présentait sont de haute qualité.
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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el marzouki hiCham7 months ago on Google
1/5
(Translated by Google) .. lack of cleanliness and the smell of cigarettes that invades the whole hotel (corridors, bedrooms ..) because of a mini bar on the ground floor ... …
(Translated by Google) .. lack of cleanliness and the smell of cigarettes that invades the whole hotel (corridors, bedrooms ..) because of a mini bar on the ground floor ...
I spent a sleepless night
(Original)
.. manque de propreté et l odeur du cigarette qui envahie tout l hotel (couloirs,Chambres..) a cause d un mini bar au rez de chaussé...
J ai passé une nuit blanche
Trip typeBusiness · Friends
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ajmiLa NonoS6 months ago on Google
4/5
(Translated by Google) Lovely hotel and staff to the standard, I will come back to stay again. …
(Translated by Google) Lovely hotel and staff to the standard, I will come back to stay again.
(Original)
فندق جميل والعاملون في المستوي، سوف اعود للإقامة مره اخرى.
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
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Thierry Coucheza year ago on Google
3/5
(Translated by Google) Hotel not serious at all, advertises refunds free of charge.
It would be more judicious to reimburse the 2020 stays linked to the Covid still …
(Translated by Google) Hotel not serious at all, advertises refunds free of charge.
It would be more judicious to reimburse the 2020 stays linked to the Covid still not reimbursed after 18 months. The reception systematically hangs up on each call; Thanks to the Accord group
(Original)
Hôtel pas sérieux du tout, annonce des remboursements sans frais.
Il serait plus judicieux de rembourser les séjours de 2020 liés au Covid toujours non remboursé après 18 mois. L'accueil raccroche systématiquement à chaque appel; Merci au groupe Accord
Trip typeVacation
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Simba Tiger9 months ago on Google
5/5
(Translated by Google) I liked the service and the clean rooms without forgetting the bartender adil very friendly and gigolo with the customers …
(Translated by Google) I liked the service and the clean rooms without forgetting the bartender adil very friendly and gigolo with the customers
(Original)
J'ai bien aimé le service et les chambres propres sans oublier le barman adil très sympa et gigolo avec les clients
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AGENCE ONIENE4 months ago on Google
5/5
(Translated by Google) Thrown in room 234 really clean quiet with a nice view
(Original) …
(Translated by Google) Thrown in room 234 really clean quiet with a nice view
(Original)
Jeté dans la chambre 234 vraiment Propre calme avec une belle vue
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Maman Et fièrea year ago on Google
2/5
(Translated by Google) Poorly cleaned room. Poor breakfast buffet. Flies everywhere badly washed dishes. A lot of times I ask to rewash dirty spoons in any oven to have hot bread or pastries. Msemen and pancake from the day before …
(Translated by Google) Poorly cleaned room. Poor breakfast buffet. Flies everywhere badly washed dishes. A lot of times I ask to rewash dirty spoons in any oven to have hot bread or pastries. Msemen and pancake from the day before impossible to eat them. Brief disaster.
The room reeked of cigarettes.
Elevator to repair noisy to the point of telling himself it will break down.
(Original)
Chambre mal nettoyée. Buffet petit déjeuner médiocre. Mouches partout vaisselle mal lavée. Pas mal de fois je demande de relaver cuillères sales aucun four pour avoir du pain ou viennoiserie chaude. Msemen et crêpe de la veille impossible de les manger. Bref désastre.
La chambre puait la cigarette.
Ascenseur à réparer bruyant au point de se dire qu’il va tomber en panne.
Trip typeBusiness
Rooms3.0
Service2.0
Location4.0
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Hammed Khamis2 months ago on Google
5/5
(Translated by Google) Friendly and professional staff
Clean and modern facility …
(Translated by Google) Friendly and professional staff
Clean and modern facility
recommendation
(Original)
Freundliches und fachliches Personal
Saubere und moderne Einrichtung
Empfehlung
Rooms5.0
Service5.0
Location5.0
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E
Else-marianne N.11 months ago on all.accor.com
4/5
(Translated by Google) Some things were missing from the room and the glass door to the shower was broken. Lack of hygiene at the breakfast buffet, you had to pick with your fingers, dishes left on the tables. …
Visited in November 2021
Read more on all.accor.com
mimi la sourisa year ago on Google
3/5
(Translated by Google) The big advantage is its ideal location when you have an early morning train.
The +: the swimming pool, the very rich and varied breakfast, location. …
(Translated by Google) The big advantage is its ideal location when you have an early morning train.
The +: the swimming pool, the very rich and varied breakfast, location.
The -:elevator whose buttons 2 and 3 do not work so always take the stairs.
Mattress to change.
Bathroom to renovate.
No towels when you arrive early in the afternoon; you have to wait until late afternoon when they come back from the laundry.
We had to ask for a bath mat because it was not available in the room.
(Original)
Le gros avantage est son emplacement idéal quand on a un train le matin tot.
Les +:la piscine,le petit dej très copieux et varié,emplacement.
Les -:ascenseur dont les bouton 2 et 3 ne fonctionnent pas donc toujours prendre escalier.
Matelas à changer.
Sdb à rénover.
Pas de serviettes quand on arrive tot dans l'après-midi ;faut attendre la fin d'après-midi quand elles reviennent de la blanchisserie.
On a du demander un Tapie de bain car pas dispo dans la chambre.
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Youness Moumena year ago on Google
5/5
(Translated by Google) The location of the hotel is perfect. In the city center next to the station, a corner certainly strategic but very quiet.
The staff are smiling, super friendly, always available to customers. I …
(Translated by Google) The location of the hotel is perfect. In the city center next to the station, a corner certainly strategic but very quiet.
The staff are smiling, super friendly, always available to customers. I especially thank Mr. Adil for his welcome, the interest in customers and his professionalism.
The buffets are plentiful and diverse.
I highly recommend.
(Original)
L'emplacement de l'hotel est parfait. Au centre ville à coté de la gare, un coin certes stratégique mais très calme.
Le personnel est souriant, super sympa, toujours à la disposition des clients.. j'adresse mes remerciements surtout à Monsieur Adil pour son acceuil, l'intérêt qui porte aux clients et son professionnalisme.
Les buffets sont copieux et diversifiés.
je recommande vivement.
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
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Linda Nouir8 months ago on Google
5/5
(Translated by Google) An Ibis hotel, with all amenities. Traditional atmosphere. Close to the main station and the old station where there are the 7th transport buses. Very clean …
(Translated by Google) An Ibis hotel, with all amenities. Traditional atmosphere. Close to the main station and the old station where there are the 7th transport buses. Very clean
(Original)
Un hôtel Ibis, avec toutes les commodités. Ambiance traditionnelle. A proximité de la grande gare et de l'ancienne gare où il y a les bus de transport 7ème. Très propre
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Maik W.3 years ago on Google
4/5
(Translated by Google) Room: I liked the room very much, it was always clean. The bathroom is also okay, unfortunately there was mold in the shower otherwise it was clean TV (no German channels but no problem for me) and WiFi was available. …
(Translated by Google) Room: I liked the room very much, it was always clean. The bathroom is also okay, unfortunately there was mold in the shower otherwise it was clean TV (no German channels but no problem for me) and WiFi was available. Unfortunately the air conditioning was very weak. During the day it was not very pleasant in the room. The noises of the train and the road could not be heard.
Bar / Restaurant: We decided to only eat breakfast in the hotel. The breakfast buffet is very manageable and getting full is not always easy. Really a shame that is my biggest criticism.
Location: The location at the train station makes the hotel appear quite central, so it is about 10 minutes by bus to the big market.
In front of the hotel there is a bus stop with several lines to the city center, so you can get into the city every 5 minutes (40MAD p.p.)
We always took the bus and did not take a taxi at all (but we felt like the funniest tourists)
There are enough restaurants and bars but the prices are quite European.
Staff: In short to the staff here there is nothing to complain about on the contrary. Always friendly and courteous, perfect knowledge of English you couldn't ask for more.
(Original)
Zimmer: Das Zimmer hat mir sehr gut gefallen es war immer sauber. Das Bad ist auch in Ordnung leider gab es in der Dusche Schimmel sonst war es sauber TV (lein deutschen Sender aber für mich kein Problem)und WLAN vorhanden. Leider war die Klimaanlage sehr schwach. Tagsüber war es nicht sehr angenehm im Zimmer. Die Geräusche der Bahn und der Straße waren nicht zu hören.
Bar/Restaurant: Wir haben uns entschieden nur Frühstück im Hotel zu Essen. Das Frühstücksbuffet ist sehr überschaubar und satt zu werden wird nicht immer ganz einfach. Wirklich schade das ist mein größter Kritikpunkt.
Lage: Die Lage am Bahnhof lässt das Hotel recht zentral erscheinen, so sind es bis zum großen Markt ungefähr 10 Minuten mit dem Bus.
Vor dem Hotel befindet sich direkt eine Bushaltestelle mit mehreren Linien in die Innenstadt so gelangt man alle 5 Minuten in die Stadt (40MAD p.P.)
Wir sind immer mit dem Bus gefahren und haben gänzlich aufs Taxi verzichtet (wir waren damit gefühlt aber die witzigsten Touris)
Restaurants und Bars gibt es genug die Preise sind allerdings recht europäisch.
Personal: Kurz zum Personal hier gibt es nichts zu Meckern im gegenteil. Immer freundlich und zuvorkommend perfekte Englisch Kenntnisse mehr kann man nicht verlangen.
Response from the owner2 years ago

Dear Sir,

We would like to thank you for your preference in selecting our hotel for your holidays in Marrakech, as well as for taking the time to tell us about your recent experience among us.

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Hélène Brina year ago on Google
4/5
(Translated by Google) Always very professional welcome in this hotel .. I recommend it for its calm and its central location close to the main arteries of the city in Gueliz. It feels good and the value for money is excellent. …
(Translated by Google) Always very professional welcome in this hotel .. I recommend it for its calm and its central location close to the main arteries of the city in Gueliz. It feels good and the value for money is excellent.
(Original)
Toujours très professionnel l'accueil dans cet hôtel.. je le recommande pour son calme et sa situation centrale proche des grandes artères de la ville à Gueliz. On s'y sent bien et le rapport qualité prix est excellent.
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Mira Hayatia year ago on Google
5/5
(Translated by Google) Pleasant stay, very satisfied with my experience; a warm welcome, a smiling staff who are always attentive (I would like to especially thank Mr Abderrezak for his extra kindness). Breakfast was diverse each morning. I …
(Translated by Google) Pleasant stay, very satisfied with my experience; a warm welcome, a smiling staff who are always attentive (I would like to especially thank Mr Abderrezak for his extra kindness). Breakfast was diverse each morning. I just want to come back soon 🥰
(Original)
Agréable séjour, très satisfait de mon expérience ; un accueil chaleureux, un personnel souriant et toujours à l’écoute ( je tiens à remercier spécialement Mr Abderrezak pour son extra gentillesse ). Le petit déjeuner était chaque matin diversifié . J’ai juste envie de revenir très vite 🥰
Trip typeVacation
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Franxiin Mballaa year ago on Google
1/5
(Translated by Google) I am sincerely convinced that the opinions given below are falsified, this hotel near the station is grossly disgusting to the highest degree, it does not deserve any star. It is super filthy, sheets with holes, badly …
(Translated by Google) I am sincerely convinced that the opinions given below are falsified, this hotel near the station is grossly disgusting to the highest degree, it does not deserve any star. It is super filthy, sheets with holes, badly washed towels I have too many negative comments about this motel (because it is not worthy of a hotel (. Sincerely go everywhere in Marrakech except there. I add pictures
(Original)
Sincèrement je suis convaincu que les avis donnés ci bas dont falsifiés, cet hotel pres de la gare est deguelasse au plus haut degré, il ne merite aucune étoile. Il est super crasseux, draps troués, serviettes mal lavees j'ai trop de commentaires negatifs à propos de ce motel(car il n'est pas digne d'un hotel(. Sincèrement allez partout à marrakech sauf là-bas. J'ajoute des photos
Trip typeCouple
Rooms1.0
Service1.0
Location4.0
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Omarzalla Thiama year ago on Google
1/5
(Translated by Google) Cool, very clean hotel with dedicated staff and a very friendly reception. I really loved it.
Top swimming pool too 👍 …
(Translated by Google) Cool, very clean hotel with dedicated staff and a very friendly reception. I really loved it.
Top swimming pool too 👍
Special mention to Adil, very helpful, always in a good mood and ready to satisfy the customer in his every need. Big up brother 💪
(Original)
Hôtel cool, très propre avec un personnel dévoué et une réception très aimable. J'ai vraiment adoré.
Piscine top aussi 👍
Mention spécial à Adil, très serviable, tjrs en bonne humeur et prêt à satisfaire le client dans ses moindres besoins. Big up frère 💪
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léa el abbounia year ago on Google
4/5
(Translated by Google) Excellent bedding (ch 320) and quiet.
Very pleasant and helpful team.
Hotel well located because near the bus station and SupraTour et Cie transport. …
(Translated by Google) Excellent bedding (ch 320) and quiet.
Very pleasant and helpful team.
Hotel well located because near the bus station and SupraTour et Cie transport.
Breakfast in the form of a savory / sweet buffet.
(Original)
Excellente literie (ch 320) et au calme.
Équipe très agréable et serviable.
Hôtel bien situé car près de la gare routière et des transports supratour et Cie.
Petit déjeuner sous forme de buffet salé /sucré.
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Théo Tarsiguel6 months ago on Google
4/5
(Translated by Google) Comfortable room. Central location. Welcoming reception. Clean room and practical bathroom. I recommend ! …
(Translated by Google) Comfortable room. Central location. Welcoming reception. Clean room and practical bathroom. I recommend !
(Original)
Chambre confortable. Emplacement central. Réception accueillante. Chambre propre et SDB pratique. Je recommande !
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Jeff Fagot7 months ago on Google
5/5
(Translated by Google) Thanks to Adil the very professional bartender and server...need service or information he is always there. Choukrane bzaf my friends. I recommend the address …
(Translated by Google) Thanks to Adil the very professional bartender and server...need service or information he is always there. Choukrane bzaf my friends. I recommend the address
(Original)
Merci à Adil le barman et serveur très professionnel...besoin d'un service ou d'une information il est toujours là. Choukrane bzaf mes amis. Je recommande l'adresseq
Trip typeVacation
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Baha-Eddine El Moufadala year ago on Google
4/5
(Translated by Google) Perfect location. In the city center but still very quiet.
Smiling, welcoming and available staff. …
(Translated by Google) Perfect location. In the city center but still very quiet.
Smiling, welcoming and available staff.
The buffets are plentiful and diverse.
Nice experience, I recommend.
(Original)
Emplacement parfait. Au centre ville mais reste quand même très calme.
Personnel souriant, accueillant et disponible.
Les buffets sont copieux et diversifiés.
Belle expérience, je recommande.
Trip typeBusiness
Rooms4.0
Service4.0
Location5.0
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Myriem Jaziri5 months ago on Google
5/5
Excellent staff, Adil, Taha, Oussama, Brahim, Yassine, Leila, Abdelghani
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner5 months ago

(Translated by Google) Dear Madam,

First of all, we would like to thank you for your wonderful appreciation following your visit to the ibis Marrakech Center Gare and are delighted to read that we were able to live up to your expectations on this occasion.

Cordially

Jalila BENTAHAR

Executive Director

(Original)

Chère Madame,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de l'ibis Marrakech Centre Gare et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

Cordialement

Jalila BENTAHAR

Directrice Générale

Assya Pettreza year ago on Google
4/5
(Translated by Google) A well-placed and very warm hotel the staff are very welcoming and helpful but unfortunately at the level of the breakfast it needs to be improved, all that is pastries and Moroccan specialties are old or even a few …
(Translated by Google) A well-placed and very warm hotel the staff are very welcoming and helpful but unfortunately at the level of the breakfast it needs to be improved, all that is pastries and Moroccan specialties are old or even a few days before even the hard-boiled eggs 🤦 ‍♀️, no gloves or pliers to take bread or the like for an open buffet, everyone put their hands together knowing that we are in a very difficult period because of Covid.
There is a lot of improvement to be made in terms of cleaning (floor mat, door, elevator .......), I put 4 stars for your encouragement to go further ....
(Original)
Un hôtel bien placé et bien chaleureux les personnels sont très accueillants et serviables mais malheureusement au niveau du petit déjeuner c'est a améliorer, tout ce qui est de viennoiserie et spécialiter marocaine sont de la vieille ou même quelque jour avant même les œufs durs 🤦‍♀️, pas de gants ni de pince pour prendre le pain ou autre pour un buffet ouvert tout le monde mettre leurs mains on sachant qu'on est dans une période très difficile a cause de Covid.
Il y a beaucoup d amélioration a faire au niveau de nettoyage ( tapis de sol, porte, ascenseur.......), j'ai mis 4 étoiles pour vos encourage aller plus loin....
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Soulaimane Fadili11 months ago on Google
3/5
(Translated by Google) Nice clean hotel with pool and more diversity very friendly and well disciplined employees
The prices a little expensive …
(Translated by Google) Nice clean hotel with pool and more diversity very friendly and well disciplined employees
The prices a little expensive
The Nessesite hotel maintenance
(Original)
Belle hôtel propre avec piscine et plus de diversité les employés très sympas et bien discipliné
Les prix un peu chère
L hôtel Nessesite l entretien
Response from the owner10 months ago

(Translated by Google) Hello sir,

First of all, we would like to thank you for your wonderful appreciation following your visit to the ibis Marrakech Center and are delighted to read that we were able to live up to your expectations on this occasion.

cordially

Jalila BENTAHAR

Director

(Original)

Bonjour Monsieur,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de l'ibis Marrakech Centre et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

Cordialement

Jalila BENTAHAR

Directeur

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Junior Abbea year ago on Google
3/5
(Translated by Google) Very nice hotel located in the city center, copious and harmonious buffet, we were well served by the chef Abdel Razack, but please do some work on the plumbing because we had problems in our room …
(Translated by Google) Very nice hotel located in the city center, copious and harmonious buffet, we were well served by the chef Abdel Razack, but please do some work on the plumbing because we had problems in our room
(Original)
Très bel hôtel situé au centre ville , buffet copieux et harmonieux , nous avons été bien servi par le chef Abdel Razack , mais veuillez faire des travaux au niveau de la plomberie car nous avons eu des problèmes dans notre chambre
Trip typeVacation
Rooms3.0
Service5.0
Location5.0
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Elmedina Asani3 years ago on Google
5/5
(Translated by Google) After much deliberation, my husband and I decided on this hotel and have not regretted any case! The hotel is very centrally located and "the new city" can be easily reached on foot. Taxis drove past every minute and …
(Translated by Google) After much deliberation, my husband and I decided on this hotel and have not regretted any case! The hotel is very centrally located and "the new city" can be easily reached on foot. Taxis drove past every minute and there were plenty of bars, restaurants and shops in the area.
But what really amazed us was the very friendly staff! Very courteous and helpful! We were allowed to stay there for another 1-2 hours after the actual check-out at 12 noon, thanks to the very nice gentleman at the reception called, Ibrahim, as our flight was a little later.
In a nutshell: I would recommend it to anyone who wants to go on a trip to Marrakech!
Thanks again to the very nice staff there, especially to Ibrahim!
We would love to come back!
(Original)
Nach langem Überlegen haben mein Mann und ich uns für dieses Hotel entschieden und keinem Fall bereut ! Das Hotel liegt sehr Zentral und „ the new city „ zu Fuß sehr leicht zu erreichen . Taxis fuhren minütlich vorbei und Lokale,Bars,Restaurants und Geschäfte gab es in der Umgebung mehr als genug .
Was uns aber wirklich sehr erstaunt hat , war das sehr freundliche Personal ! Sehr zuvorkommend und hilfsbereit ! Wir durften kostenlos und problemlos nach dem eigentlichen Check-Out um 12 Uhr , dank dem sehr netten Herr an der Rezeption namens ,Ibrahim, noch weitere 1-2 std dort bleiben , da unser Flug etwas später war .
Kurz und knapp : ich würde es jedem weiter empfehlen der einen Trip nach Marrakesch machen möchte !
Danke nochmal an das sehr netge Personal dort , ganz besonders an Ibrahim!
Wir kommen gerne wieder !
Trip typeCouple
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Dear Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

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Soukaina Er-rami10 months ago on Google
5/5
(Translated by Google) I feel comfortable here in the hotel there is also a good hotel service thank you very much for your service see you next time inshallah 👋 …
(Translated by Google) I feel comfortable here in the hotel there is also a good hotel service thank you very much for your service see you next time inshallah 👋
(Original)
Je me sens comfortable ici dans l’hôtel y’a aussi un bon services hôteliers mercii énormément pour votre service à la prochaine inshallah 👋
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner10 months ago

(Translated by Google) Dear Soukaina Er-rami,

We greatly appreciate the time you have devoted to sharing your recent experience at the ibis Marrakech Center Gare and thank you for your kind recommendation to Google visitors.

cordially

Jalila BENTAHAR

Director

(Original)

Chère Soukaina Er-rami,

Nous apprécions énormément le temps que vous avez consacré à partager votre récente expérience au sein de l'ibis Marrakech Centre Gare et vous remercions pour votre aimable recommandation auprès des visiteurs de Google.

Cordialement

Jalila BENTAHAR

Directrice

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Aziza Stak3 years ago on Google
4/5
(Translated by Google) It was perfect.pure and quiet..all is well installed for the comfort of the customers.the staff is highly qualified, reception, the young men of the restaurant .. …
(Translated by Google) It was perfect.pure and quiet..all is well installed for the comfort of the customers.the staff is highly qualified, reception, the young men of the restaurant ..
Except that there is a housekeeper who behaved unkindly twice and this by opening the door of my room without permission. Once when I was asleep in the afternoon what made me jump from She was very scared and the second time she just hit once and suddenly she was in the room with no respect.
Otherwise everything is perfect.
(Original)
Ça été parfait.propre et calme..tout est bien installé pour le confort des clients.le personnel est hautement qualifié,réception,les jeunes hommes du restaurant..
Sauf qu'il ya une femme de ménage qui s'est comportée indignement à deux reprises et ce en ouvrant la porte de ma chambre sans permission.une fois quand j'été endormie l'après-midi ce qui m'a fait sursauter du lit ayant très très peur et la seconde fois elle a juste frappé une seule fois et brusquement elle a été dans la chambre sans aucun respect.
Sinon tout est parfait.
Response from the owner2 years ago

(Translated by Google) Hello,

First of all, we would like to thank you for choosing our hotel for your holidays and for your comment on your experience with us.

(Original)

Bonjour,

Nous souhaitons avant tout vous remercier pour avoir choisi notre hôtel pour vos vacances et pour votre commentaire sur votre expérience parmi nous.

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cooperative alakha-chtoukaa year ago on Google
5/5
(Translated by Google) Pleasant stay, everything was perfect from the welcome to the accommodation, thank you my dear Laila at the reception always welcoming and helpful as well as mr adil security, clean room, varied breakfast. …
(Translated by Google) Pleasant stay, everything was perfect from the welcome to the accommodation, thank you my dear Laila at the reception always welcoming and helpful as well as mr adil security, clean room, varied breakfast.
I will come back insha'Allah
(Original)
Séjour agréable ,tout était parfait de l'accueil jusqu'à l'hébergement, merci ma chère Laila a la réception toujours accueillante et serviable ainsi mr adil sécurité ,chambre propre petit-déjeuner varié.
Je reviendrai incha Allah
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
Response from the owner10 months ago

(Translated by Google) Hello Cooperative alakha-chtouka,

Thank you for your preference towards our hotel for this opportunity and for your very kind recommendation to the Google travel community, this positive appreciation keeps us motivated to continue to guarantee the respect of our demanding quality standards.

cordially

Jalila BENTAHAR

Director

(Original)

Bonjour Cooperative alakha-chtouka,

Merci pour votre préférence envers notre hôtel pour cette occasion et pour votre très aimable recommandation auprès de la communauté de voyageurs de Google, cette appréciation positive nous maintient motivés afin de continuer à garantir le respect de nos exigeants standards de qualité.

Cordialement

Jalila BENTAHAR

Directrice

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Elgoumry Fatima5 years ago on Google
4/5
(Translated by Google) Warm welcome from the very pleasant and smiling hostesses available to the customer as well as the security guards.
I would like to thank all the staff for this very pleasant stay. Mohamed the …
(Translated by Google) Warm welcome from the very pleasant and smiling hostesses available to the customer as well as the security guards.
I would like to thank all the staff for this very pleasant stay. Mohamed the very courteous and helpful bartender, Laila the housekeeper and her friendly kitchen colleagues, not forgetting the smiles of the chambermaids.
A wink from my children for laila the receptionist
I would definitely recommend this hotel to anyone looking for a quiet, family-friendly place.
(Original)
Accueil chaleureux auprès des hôtesses très agréable et souriante à la disposition du client ainsi que les agents de sécurité.
Je remercie l'ensemble du personnel pour ce séjour très agréable.. Mohamed le barman très courtois et serviable, laila la gouvernante et ses collègues de cuisine chaleureux sans oublier le sourire des femmes de chambre.
Un clin d'oeil de la part de mes enfants pour laila la réceptionniste
Je recommande sans hésiter cette hôtel à toute personne qui souhaite un endroit calme et familial.
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ali dahbi skalia year ago on Google
5/5
(Translated by Google) Very good hotel, located in the city center, very warm welcome, spacious and comfortable room I would like to thank all the staff who are friendly and attentive, thank you also to the chef Mr abdrazak who is very …
(Translated by Google) Very good hotel, located in the city center, very warm welcome, spacious and comfortable room I would like to thank all the staff who are friendly and attentive, thank you also to the chef Mr abdrazak who is very helpful, I highly recommend
(Original)
Très bon hôtel , situé au centre ville , accueil très chaleureux , chambre spacieuse et confortable je tiens à remercier tout les personnels qui sont sympathiques et à l’écoute merci aussi au chef cuisinier Mr abdrazak qui est très serviable, je recommande vivement
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Dina Linaa week ago on Google
5/5
(Translated by Google) Thank you for the welcome beautiful beautiful Layla
(Original) …
(Translated by Google) Thank you for the welcome beautiful beautiful Layla
(Original)
شكرا على الترحيب ليلى الجميلة الجميلة
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Abdessamade El marnissi3 months ago on Google
5/5
(Translated by Google) For anyone looking for a loom to sleep, I recommend Ibis Hotel …
(Translated by Google) For anyone looking for a loom to sleep, I recommend Ibis Hotel
(Original)
كل من يبحت عن النول من أجل النوم أنصحكم في فندق إبيس
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Omar Omar7 years ago on Google
1/5
(Translated by Google) It doesn't get much worse...
First a rude greeting at reception, then you have to pay before you even see your room (they know why)! …
(Translated by Google) It doesn't get much worse...
First a rude greeting at reception, then you have to pay before you even see your room (they know why)!
Then our room felt like a closet and totally loveless. After asking for a new room we were given another without being asked why. The new room, well, not really better, there were no towels and we only got some after begging. The room was dirty, sheets had foreign hairs on them and after I walked through the room with socks, I could tell that the carpet hadn't even been vacuumed, I had a lot of hair and dirt under my socks. You could only use the WiFi after walking around.
The bathroom, well, really clean is different. The door could not be closed, broken.
Our conclusion, NEVER AGAIN!! For this really high price, zero performance!
Not recommended!
(Original)
Es geht kaum schlechter...
Erst eine unfreundliche Begüßung am Empfang, dann muss man erst bezahlen bevor man sein Zimmer überhaupt zu gesicht bekommt( die wissen warum )!
Dann war unser Zimmer eine gefühlte Abstellkammer und total lieblos. Nachdem wir nach einem neuen Zimmer gefragt haben, bekamen wir ein anderes, ohne das gefragt wurde warum. Das neue Zimmer naja, nicht wirklich besser, es waren keine Handtücher da und erst nach betteln haben wir welche bekommen. Das Zimmer dreckig, Bettlaken waren fremde Haare drauf und nachdem ich mit Socken durchs Zimmer gelaufen bin, konnte ich festellen, dass der Teppich noch nicht mal abgesaugt wurde, ich hatte viele Haare und Dreck unter den Socken. Auch das W-Lan konnte man erst nach Lauferei nutzen.
Das Bad naja, wirklich sauber ist anders. Die Tür konnte man nicht schließen, defekt.
Unser Fazit, NIE WIEDER!! Für diesen wirklichen hohen Preis, Null Leistung!
Nicht empfehlenswert!
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Özgür CE3 years ago on Google
2/5
(Translated by Google) The equipment not bad but concerning the breakfast to be avoided. Sometimes it lacks forks, spoons and not very clean foods that are there every other day. It is surprising from a hotel in the Accor chain of an ibis …
(Translated by Google) The equipment not bad but concerning the breakfast to be avoided. Sometimes it lacks forks, spoons and not very clean foods that are there every other day. It is surprising from a hotel in the Accor chain of an ibis itself. Otherwise the setting is nice lack of towels or shampoo soap sometimes to ask insisting.
Too bad for an ibis I have known better
(Original)
L'équipement pas mauvais mais concernant le petit dejeundé a éviter. Il manque des fourchettes, cuillères parfois et pas très propre des aliments qui sont là un jour sur deux. C'est étonnant de la part d'un hôtel de la chaîne Accor d'un ibis même. Sinon le cadre est sympa manque des serviettes ou savon shampoing parfois a demander en insistant.
Dommage pour un ibis j'ai connu mieux
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YUMA_ yaniceツマa year ago on Google
2/5
(Translated by Google) Despite the kindness of the team, the hotel needs to be completely redone, room dirty, moldy, rough towels, air conditioning barely if you feel it, breakfast very very average, but the last thing is the swimming pool, …
(Translated by Google) Despite the kindness of the team, the hotel needs to be completely redone, room dirty, moldy, rough towels, air conditioning barely if you feel it, breakfast very very average, but the last thing is the swimming pool, it was green as if the water had stagnated, impossible to put glass residue at the bottom of the water, despite many complaints nothing changes, too bad for someone who is used to ibis all over Europe, he has absolutely nothing to do with standards and requirements Ibis
(Original)
Malgré la gentillesse de l equipe l hotel à besoin d etre complètement refait, chambre sale, moisie, serviettes rugueuses, climatisation à peine si on la ressent, petit-déjeuner très très moyen, mais le comble c la piscine, elle était verte comme si l eau avait stagné impossible de poser résidu de verre au fond de l eau, malgré de nombreuses réclamations rien ne change, dommage pour quelqu'un qui a l habitude des ibis un peu partout en Europe celui n a absolument rien à voir avec des normes et exigences des Ibis
Trip typeVacation · Family
Rooms1.0
Service1.0
Location3.0
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nou diz (Dineab)4 years ago on Google
3/5
(Translated by Google) Cold people at the reception, on the other hand room staff and bar / restaurant very friendly! The room was very clean as well as the laundry. It should be noted that we heard every night (and all night) the nearby …
(Translated by Google) Cold people at the reception, on the other hand room staff and bar / restaurant very friendly! The room was very clean as well as the laundry. It should be noted that we heard every night (and all night) the nearby TVs as well as works in the hotel in the morning, so not very well soundproofed in terms of rest...(we heard them more than the train passing outside)
(Original)
Personnes froides à l’accueil, par contre personnel de chambre et bar/restaurant très simpathiques! La chambre était très propre ainsi que le linge. Il faut noter que nous avons entendu chaque nuit (et toute la nuit) les tv à proximités ainsi que des travaux ds l’hôtel le matin, donc pas très bien insonorisé pour ce qui est du repos..(nous les entendions davantage que le train passant à l’extérieur)
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OLIVIER LEGROS4 years ago on Google
4/5
(Translated by Google) Good value for money, some of the rooms have been renovated, modern and nice style. Good atmosphere at the bar, good welcome at the reception. Very nice swimming pool, varied breakfast that you can take in the sun in …
(Translated by Google) Good value for money, some of the rooms have been renovated, modern and nice style. Good atmosphere at the bar, good welcome at the reception. Very nice swimming pool, varied breakfast that you can take in the sun in the garden. Hotel very well located 2 steps from the train station, close to the airport and 10 minutes walk from the Medina and Avenue Mohammed V.
(Original)
Bon rapport qualité prix , une partie des chambres à été rénovée, style moderne et sympa. Bonne ambiance au bar, bon accueil à la réception. Très belle piscine, petit déjeuner varié que l'on peut prendre au soleil dans le jardin. Hôtel très bien situé à 2 pas de la gare, proche de l'aéroport et à 10 minutes à pied de la Médina et de l'avenue Mohammed V.
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Louise Lemoinea year ago on Google
4/5
(Translated by Google) In transit for Marrakech airport, we had dinner in the evening and the service was very good with top staff, Adil is very professional, pleasant and very smiling. …
(Translated by Google) In transit for Marrakech airport, we had dinner in the evening and the service was very good with top staff, Adil is very professional, pleasant and very smiling.
Good welcome, we will come back without problem 😉😉
Louise & Alain
(Original)
En transite pour l'aéroport de Marrakech, nous avons dîner le soir et le service était très bien avec un personnel au Top, Adil est très professionnel, agréable et très souriant.
Bon acceuil, on reviendra sans problème 😉😉
Louise & Alain
Trip typeCouple
Rooms4.0
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anoussa zizo6 months ago on Google
5/5
(Translated by Google) Magnificent hotel, personal sampa, thank you very much to laila at the reception for her welcome, always smiling and helpful. I will be back inshallah. …
(Translated by Google) Magnificent hotel, personal sampa, thank you very much to laila at the reception for her welcome, always smiling and helpful. I will be back inshallah.
(Original)
Magnifique hôtel personnelles sampa, merci bcq à laila de la réception pour son accueil, toujours souriante et serviable. Je reviendrai inchaallah.
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

Thanks for the five-star review. We really appreciate it.

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Mia More4 years ago on Google
5/5
(Translated by Google) It feels good to feel like in France! Clean hotel except the carpets of the aisles, spacious exterior and very well maintained with a beautiful lawn, large swimming pool in full sun whatever the time, palm trees that …
(Translated by Google) It feels good to feel like in France! Clean hotel except the carpets of the aisles, spacious exterior and very well maintained with a beautiful lawn, large swimming pool in full sun whatever the time, palm trees that plunge us on vacation. A bar area with billiards and board games to have fun while having fun.
Room quite small but functional, good mattress, tv with French main channels, modern bathroom with hanging toilet, large shower and large sink.
The air conditioning works well but makes a little noise.
This hotel is located just behind the train station, there are snacks, restaurants, a Mc Do ... great location 5 min drive from Jemaa el Fna, 2 minutes from a shopping center, 10 min walk from Gueliz .
I highly recommend it is a very good value for money
(Original)
Ça fait du bien de se sentir comme en France! Hotel propre sauf les moquettes des allées, extérieur spacieux et tres bien entretenu avec une belle pelouse, grande piscine en plein soleil peu importe l'heure, des palmiers qui nous plongent en vacances. Un espace bar avec billard et jeux de société pour passer du bon temps en s'amusant.
Chambre assez petite mais fonctionnelle, bon matelas, tv avec les chaînes principales françaises, salle d eau moderne avec wc suspendu, grande douche et grande vasque.
La climatisation fonctionne bien mais fait un peu de bruit.
Cet hotel est situé juste derrière la gare, il y a des snacks, des restaurants, un mc do... super emplacement à 5 min en voiture de la place jemaa el fna, 2 minutes dun centre commercial, 10 min à pied de Gueliz.
Je conseille vivement c'est un très bon rapport qualité prix
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Adam El Hemaida year ago on Google
5/5
(Translated by Google) Nice location in the city center but still calm, nice clean rooms with very nice views, nice well balanced catering, very nice swimming pool and garden and nice terrace. The professional and welcoming team, especially …
(Translated by Google) Nice location in the city center but still calm, nice clean rooms with very nice views, nice well balanced catering, very nice swimming pool and garden and nice terrace. The professional and welcoming team, especially Adil the Bartender. I highly recommend !
(Original)
Bel emplacement au centre ville mais reste calme, belles chambres propres avec de très belles vues, belle restauration bien équilibrée, tres belle piscine et jardin et belle terrasse. L'équipe professionnelle et bien accueillante surtout Adil le barthinder. Je recommande vivement !
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Ouma ima2 years ago on Google
5/5
(Translated by Google) We stayed for five days and had a great time. The staff is very attentive. Very delicious breakfast 😋 Do not hesitate to ask them if you have specific needs or for any dissatisfaction, the staff will be able to answer …
(Translated by Google) We stayed for five days and had a great time. The staff is very attentive. Very delicious breakfast 😋 Do not hesitate to ask them if you have specific needs or for any dissatisfaction, the staff will be able to answer your requests.
(Original)
Nous y avons séjourné pendant cinq jours et avons passé un excellent séjour. Le personnel est très à l'écoute. Petit déjeuné tres délicieux 😋 Ne pas hésiter à leur demander si vous avez des besoins spécifiques ou pour toute insatisfaction, le personnel saura répondre à vos demandes.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

(Translated by Google) Good day Mrs,

First of all, we would like to thank you for your wonderful appreciation following your visit to our ibis Marrakech Center Gare hotel and are delighted to read that we were able to live up to your expectations on this occasion.

Cordially

(Original)

Bonjour Madame,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel ibis Marrakech Centre Gare et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion.

Cordialement

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Sarah Kerivel4 years ago on Google
1/5
(Translated by Google) The reception team are pleasant.
The room is very clean. …
(Translated by Google) The reception team are pleasant.
The room is very clean.
It is very complicated to sleep because of the barking of the guard dog at the station, attached to the party wall.
He barks all day and all night, without stopping, despite repeated complaints to the hotel and the train station.
Good luck then ...
(Original)
L'équipe de réception est agréable.
La chambre est très propre.
Il est très compliqué de dormir à cause des aboiements du chien de garde de la gare, attaché au mur mitoyen.
Il aboit toute la journée et toute la nuit, sans s'arrêter, et ce, malgré les plaintes répétées auprès de l'hôtel et de la gare.
Bon courage donc...
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Leila lolitaa year ago on Google
5/5
(Translated by Google) Friendly and pleasant hotel the staff and charming I site the young lady laila from the reception very welcoming. I highly recommend this hotel and personally I will come back as soon as possible …
(Translated by Google) Friendly and pleasant hotel the staff and charming I site the young lady laila from the reception very welcoming. I highly recommend this hotel and personally I will come back as soon as possible
(Original)
Hôtel convivial et agréable le personnel et charmant je site la demoiselle laila de la réception très accueilente .je recommande vivement cet hôtel et personnellement je reviendrai dès possible
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner10 months ago

(Translated by Google) Dear Leila Lolita,

First of all we would like to thank you for choosing ibis Marrakech Center Gare for your visit to Marrakech and for your shared appreciation on Google, all your kind comments are a great source of motivation for us.

Cordially

Jalila BENTAHAR

Director

(Original)

Chère Leila Lolita,

Avant tout nous voudrions vous remercier pour avoir choisi ibis Marrakech Centre Gare pour votre visite à Marrakech et pour votre appréciation partagée sur Google, tous vos aimables commentaires sont pour nous une grande source de motivation.

Cordialement

Jalila BENTAHAR

Directrice

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Josiane Geniea year ago on Google
5/5
(Translated by Google) Everything extra especially the service and hospitality special thanks to Adil who served us very well. The new decoration is very modern and very beautiful! Perfect …
(Translated by Google) Everything extra especially the service and hospitality special thanks to Adil who served us very well. The new decoration is very modern and very beautiful! Perfect
(Original)
Tout extra surtout le service et l´accueil merci spécial à Adil qui nous a très bien servi. La nouvelle décoration est très moderne et très belle! Parfait
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Jh Maurer3 years ago on Google
2/5
(Translated by Google) Very badly soundproofed hotel. If you are unfortunate enough to have your room overlooking Avenue Hassan II: sleepless night guaranteed due to the incessant traffic. …
(Translated by Google) Very badly soundproofed hotel. If you are unfortunate enough to have your room overlooking Avenue Hassan II: sleepless night guaranteed due to the incessant traffic.
On the other hand, the young receptionist is very welcoming and professional.
The gardens around the pool are beautiful.
(Original)
Hôtel très mal insonorisé. Si on a le malheureux d'avoir sa chambre qui donne côté Avenue Hassan II : nuit blanche garantie en raison de la circulation incessante.
En revanche, le jeune réceptionniste est très accueillant et professionnel.
Les jardins autour de la piscine sont magnifiques.
Response from the owner2 years ago

(Translated by Google) Hello,

We would like to thank you for the time you have devoted to sharing your comments on your recent stay at our hotel, your appreciation will help us maintain and improve the quality of the services we offer to our customers.

(Original)

Bonjour,

Nous tenons à vous remercier pour le temps que vous avez consacré à partager vos commentaires sur votre récent séjour au sein de notre hôtel, votre appréciation nous aidera à maintenir et améliorer la qualité des services que nous proposons à notre clientèle.

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Abdou EL BAYED4 years ago on Google
4/5
(Translated by Google) I will keep fond memories of this hotel well located and not far from everything. Good value for money.
calm, good service, well maintained swimming pool. …
(Translated by Google) I will keep fond memories of this hotel well located and not far from everything. Good value for money.
calm, good service, well maintained swimming pool.
The staff serve customers with good professionalism.
Ilham at the front desk is always smiling and very helpful. It was a pleasure.
(Original)
Je garderai un bon souvenir de cet hôtel bien placé et non loin de tout. Bon rapport Qualité / Prix.
calme, service de bon niveau, piscine bien entretenue.
Le personnel est au service de la clientèle avec un bon professionnalisme.
Ilham à l’accueil est toujours souriante et très serviable. Cela fait plaisir.
Response from the owner4 years ago

(Translated by Google) Dear Sir,

Many thanks for the positive feedback.

We are glad that we were able to make your stay with us so enjoyable.

We hope to be able to welcome you again at the ibis Marrakech Center.

cordially

(Original)

Cher Monsieur,

Mille mercis pour les commentaires positifs.

Nous sommes heureux que nous ayons été en mesure de rendre votre séjour parmi nous aussi agréable.

Nous espérons pouvoir vous accueillir à nouveau à l’ibis Marrakech Centre.

Cordialement

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(Translated by Google) Dirty, very very dirty. Stained carpets, dust everywhere, the curtain was falling off. Two hair dryers for the entire hotel, you have to ask for it at reception and run with the maximum luck that nobody is using it at …
(Translated by Google) Dirty, very very dirty. Stained carpets, dust everywhere, the curtain was falling off. Two hair dryers for the entire hotel, you have to ask for it at reception and run with the maximum luck that nobody is using it at that moment. Only one elevator and in very poor condition. Very poor breakfast for what it costs. The location is the only more or less decent thing.
(Original)
Sucio, muy muy sucio. Alfombras manchadas, polvo por todos lados, la cortina se estaba cayendo. Dos secadores de cabello para todo el hotel, hay que pedirlo en recepcion y correr con la maxima suerte de que nadie lo este usando en ese momento. Un sólo ascensor y en muy malas condiciones. Desayuno muy pobre para lo que cuesta. La ubicación es lo único más o menos decente.
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Vinícius Almeida5 years ago on Google
3/5
(Translated by Google) The best thing about this hotel is the pool and the rooms overlooking it. The rooms are quite small with no fridges and the shower heats up and cools by itself. As much as the rooms are in the "ibis standard", I did …
(Translated by Google) The best thing about this hotel is the pool and the rooms overlooking it. The rooms are quite small with no fridges and the shower heats up and cools by itself. As much as the rooms are in the "ibis standard", I did not really enjoy this hotel. It is located next to the train station, yet away from the main tourist attractions of the city. The breakfast that is paid separately is good and with good variety, but the tables seem to always be dirty.
(Original)
O melhor deste hotel é a piscina e os quartos com vista para ela. Os quartos são bem pequenos, sem frigobar e o chuveiro esquenta e esfria sozinho de uma hora pra outra. Por mais que os quartos sejam no "padrão ibis", não gostei muito deste hotel. Fica localizado ao lado da estação de trem, porém longe das principais atrações turísticas da cidade. O café da manhã que é pago à parte é bom e com boa variedade, mas as mesas parecem estar sempre sujas.
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bouchra idrissi3 years ago on Google
5/5
(Translated by Google) Excellent service, quiet, clean and well appointed room overlooking the swimming pool, a magnificent setting for an exceptional stay, the staff is very professional, smiling and attentive, in short, excellent value …
(Translated by Google) Excellent service, quiet, clean and well appointed room overlooking the swimming pool, a magnificent setting for an exceptional stay, the staff is very professional, smiling and attentive, in short, excellent value for money!!!
Thank you to the whole team for this wonderful stay :)
(Original)
Excellent service, chambre calme, propre et bien agencé avec vue sur piscine, un cadre magnifique pour un séjour exceptionnel, le personnel est très professionnel, souriant et aux petits soins, bref un excellent rapport qualité/prix!!!
Merci à toute l’équipe pour ce merveilleux séjour :)
Trip typeBusiness · Solo
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

(Translated by Google) Dear Madam,

First of all we would like to thank you for your wonderful appreciation following your visit to our hotel and are delighted to read that we have been able to live up to your expectations on this occasion.

(Original)

Chère Madame,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

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v g5 years ago on Google
4/5
(Translated by Google) Finally a swimming pool which does not close at 6 pm. No music and no inflatables. Neat exteriors. Lots of deckchairs available. Quiet place conducive to relaxation despite the proximity to the station. The rooms are …
(Translated by Google) Finally a swimming pool which does not close at 6 pm. No music and no inflatables. Neat exteriors. Lots of deckchairs available. Quiet place conducive to relaxation despite the proximity to the station. The rooms are small but we don't live there. Very good establishments for the category
(Original)
Enfin une piscine qui ne ferme pas à 18h. Pas de musique et pas de structures gonflables. Des extérieurs soignés. Beaucoup de transats à disposition. Endroit calme et propice à la détente en dépit de la proximité de la gare. Les chambres sont petites mais on n'y vit pas. Très bon établissements pour la catégorie
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asmaa mekouari3 years ago on Google
5/5
(Translated by Google) The hotel is beautiful and very well located Staff at the top especially a guy called Hasan kind and respectful and too nice. In addition Magic view of our room We liked the comfort and calm of this hotel Go there …
(Translated by Google) The hotel is beautiful and very well located Staff at the top especially a guy called Hasan kind and respectful and too nice. In addition Magic view of our room We liked the comfort and calm of this hotel Go there without hesitation.
-Nothing everything was perfect
(Original)
L hôtel est magnifique et très bien situé Personnel au top surtout un mec  qui s'appelle Hasan gentil et respectueux et trop sympa . En plus Vue magique de notre chambre Nous avons aimé le confort et le calme de cet hôtel Allez y sans hésitation .
-Rien Tout était parfait
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

(Translated by Google) Hello,

First of all we would like to thank you for your wonderful appreciation following your visit to our hotel and are delighted to read that we have been able to live up to your expectations on this occasion.

(Original)

Bonjour,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

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Abdelmalek Mouhima year ago on Google
4/5
(Translated by Google) I was scared at first! But once installed I quickly regained confidence and confidence. Nothing to complain about: reception / cleanliness / top and top services. Top welcome by M.Yassine and a good ftour served by …
(Translated by Google) I was scared at first! But once installed I quickly regained confidence and confidence. Nothing to complain about: reception / cleanliness / top and top services. Top welcome by M.Yassine and a good ftour served by M.Adil. Keep it up good luck
(Original)
J'avais peur au début ! Mais une fois installé j'ai vite repris confiance et assurance. Rien à reproché : accueil / propreté/ services top and top. Acceuil top par M.Yassine et un bon ftour servie par M.Adil . Continuez comme ça bon courage
Rooms3.0
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redouane Chouafa year ago on Google
4/5
(Translated by Google) Stay during Ramadan. Decent room, recently renovated. Helpful staff. Free and guarded parking. It remains to improve the Ramadan buffet (quantity and variety of dishes). …
(Translated by Google) Stay during Ramadan. Decent room, recently renovated. Helpful staff. Free and guarded parking. It remains to improve the Ramadan buffet (quantity and variety of dishes).
(Original)
Séjour pendant Ramadan. Chambre correcte, récemment rénovée. Personnel serviable. Parking gratuit et surveillé. Reste à améliorer le buffet du Ramadan (quantité et variété des plats).
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Kaoutar MOUSTAKBALa year ago on Google
5/5
(Translated by Google) As usual Ibis surprised us ^^ I really liked the new look of the hotel it's very pretty we see more space ..
Regarding the service (welcome and room) and catering is always at the top thank …
(Translated by Google) As usual Ibis surprised us ^^ I really liked the new look of the hotel it's very pretty we see more space ..
Regarding the service (welcome and room) and catering is always at the top thank you @Abderezzak @Ibrahim @Laila ...
Thank you to the entire Ibis team, good luck ...
(Original)
Comme d'habitude Ibis nous surpris ^^ j'ai beaucoup aimé le new look de l'hôtel c'est très jolie on voit plus d'espace ..
Concernant le service (accueille et chambre) et la restauration c'est toujours au top merci @Abderezzak @Ibrahim @Laila ...
Merci à toute l'équipe Ibis, bon courage ...
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youssef akrima year ago on Google
1/5
(Translated by Google) The cleanliness leaves something to be desired, broken equipment, badly cleaned sheet, smell of mold, hallway, mosquitoes ... in short, ideal place to spend a bad night …
(Translated by Google) The cleanliness leaves something to be desired, broken equipment, badly cleaned sheet, smell of mold, hallway, mosquitoes ... in short, ideal place to spend a bad night
(Original)
La propreté laisse à désirer, équipements cassés, drap mal nettoyé odeur de moisissures couloir, moustiques... bref endroit idéal pour passer une mauvaise nuit
Trip typeVacation · Couple
Rooms1.0
Service1.0
Location1.0
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S. Saavedra3 weeks ago on Google
3/5
(Translated by Google) Far from the medina. mediocre breakfast.
(Original) …
(Translated by Google) Far from the medina. mediocre breakfast.
(Original)
Lejos de la médina. Desayuno mediocre.
Trip typeVacation · Solo
Rooms3.0
Service4.0
Location2.0
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Lella chak3 years ago on Google
5/5
(Translated by Google) Perfect hotel for this meditate rest. I found Excellent both in terms of hygiene and hospitality, Bravo I highly recommend it! Thanks again to all your team! I will be back soon with my family this summer! …
(Translated by Google) Perfect hotel for this meditate rest. I found Excellent both in terms of hygiene and hospitality, Bravo I highly recommend it! Thanks again to all your team! I will be back soon with my family this summer!
(Original)
Parfait hotel pour ce reposer méditer . Je l ai trouvé Excellent aussi bien au niveau de son hygiene que l' accueil , Bravo Je le recommande vivement ! Merci encore a toute votre equipe ! J y reviendrais prochainement avec ma petite famille cet été !
Response from the owner2 years ago

(Translated by Google) Hello,

First of all we would like to thank you for your wonderful appreciation following your visit to our hotel and are delighted to read that we have been able to live up to your expectations on this occasion.

(Original)

Bonjour,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

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Anthony Vandewalle2 years ago on Google
1/5
(Translated by Google) I want to give my opinion because the only advantage is that it is close to the station, the rooms are aging, no insulation, when a person goes in the hallway we hear as if it was in the room, the mattress hard Like …
(Translated by Google) I want to give my opinion because the only advantage is that it is close to the station, the rooms are aging, no insulation, when a person goes in the hallway we hear as if it was in the room, the mattress hard Like stone, the hallways date back I think the 60's. In the morning I said to myself finally I'm good of young, but still there, no tassel, the sugar requires to take with a spoon in a common pot, visually the choice it goes a little press but all cold pastries and raci. In short to flee.
(Original)
Je tiens à donner mon avis car le seul avantage est qu'il est proche de la gare, les chambres sont vieillissantes, aucune isolation, quand une personne passe dans le couloir on l'entends comme si elle etait dans la chambre, le matelas dure comme de la pierre, les couloirs datent je pense des annėes 60. Le matin je me suis dit enfin je vais bien dejeune, mais encore là, pas de tassel, le sucre oblige de prendre avec un cuillère dans un pot commun, visuellement le choix ca va un peu press mais toutes les viennoiseries froides et raci. Bref à fuir.
Trip typeSolo
Rooms1.0
Service1.0
Location3.0
Response from the owner2 years ago

(Translated by Google) Hello

Although we are sincerely sorry to read your disappointment with your stay at our ibis Marrakech Center Gare hotel, we thank you for your comments which help us identify the aspects on which we must work to improve the experience of our future customers. .

Cordially

Jalila BENTAHAR

(Original)

Bonjour

Bien que nous soyons sincèrement désolés de lire votre déception sur votre séjour au sein de notre hôtel ibis Marrakech Centre Gare, nous vous remercions pour vos commentaires qui nous aident à identifier les aspects sur lesquels nous devons travailler pour améliorer l'expérience de nos futurs clients.

Cordialement

Jalila BENTAHAR

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Gerard Beauchamp5 years ago on Google
4/5
(Translated by Google) Old generation Ibis, deficient exterior sound insulation but welcoming staff. The more the good size pool in the middle of a flower garden and nice. Restoration is to be avoided if possible. Buffet breakfast correct. …
(Translated by Google) Old generation Ibis, deficient exterior sound insulation but welcoming staff. The more the good size pool in the middle of a flower garden and nice. Restoration is to be avoided if possible. Buffet breakfast correct.
(Original)
Ibis ancienne génération, isolation phonique extérieure déficiente mais personnels accueillants. Le plus la piscine de bonnes dimensions au milieu d'un jardin fleuri et agréable. La restauration est à éviter si possible. Petit déjeuner buffet correcte.
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massaq lamiaa year ago on Google
5/5
(Translated by Google) nice hotel, in the heart of the chic district, impeccable value for money and above all I would like to congratulate a brave man, Mr Adil, waiter for his competence and kindness. …
(Translated by Google) nice hotel, in the heart of the chic district, impeccable value for money and above all I would like to congratulate a brave man, Mr Adil, waiter for his competence and kindness.
(Original)
sympa comme hôtel,en plein centre quartier chique, qualité prix impeccable et surtout je tiens à féliciter un brave homme Mr Adil serveur de sa compétence et sa gentillesse.
Trip typeSolo
Rooms3.0
Service4.0
Location5.0
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Sandra Cano3 years ago on Google
1/5
(Translated by Google) 30 minutes waiting at the reception. He could not find the reservation! We had a room at the end of the hallway in the middle of the trolls of linen, rooms used as garbage dump sals.vu my eyes.the room must be used as …
(Translated by Google) 30 minutes waiting at the reception. He could not find the reservation! We had a room at the end of the hallway in the middle of the trolls of linen, rooms used as garbage dump sals.vu my eyes.the room must be used as a last resort because household not done, dust , huge critters in room and room of baim. Shower and moldy walls.60euros is expensive.pas no towels pillowcases we had after claim.a 22h30 they offer us to change room !! well no we get up at 6h .. we had spent nights at the riad what regret we would have had to redo the same
(Original)
30mn d attente a l'accueil. Il ne trouvait pas la réservation !on a eu une chambre au fond du couloir au milieu des trolls de linge ,de chambres servant de dépotoir à draps sals.vu de mes yeux.la chambre doit servir de dernier recours car menage pas fait ,poussière ,énorme bestioles dans chambre et salle de baim. Douche et murs moisis.60euros cest cher.pas de serviettes pas de taies oreillers que nous avons eu apres réclamation.a 22h30 ils nous proposent de changer de chambre !!ben non on se lève a 6h..nous avions passé des nuits au riad quel regret nous aurions du refaire la meme
Trip typeVacation
Rooms1.0
Service2.0
Location3.0
Response from the owner2 years ago

(Translated by Google) Dear Madam,

We would like to thank you for the time you have spent sharing your comments on your recent stay at our hotel, your appreciation will help us maintain and improve the quality of the services we offer to our customers.

(Original)

Chère Madame,

Nous tenons à vous remercier pour le temps que vous avez consacré à partager vos commentaires sur votre récent séjour au sein de notre hôtel, votre appréciation nous aidera à maintenir et améliorer la qualité des services que nous proposons à notre clientèle.

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Yassin Lmryoule2 years ago on Google
5/5
(Translated by Google) . A very nice hotel, the services are very excellent compared to the hotel's price. The workers are very kind and dedicated to customer service. I thank everyone for the hospitality, especially the waiter Khaled. And …
(Translated by Google) . A very nice hotel, the services are very excellent compared to the hotel's price. The workers are very kind and dedicated to customer service. I thank everyone for the hospitality, especially the waiter Khaled. And Ms. Elham for the reception. I wish you a successful journey.
(Original)
. فندق في غاية الروعوة الخدمات جد ممتازة بالمقارنة مع تمن الفندق. العمال لطفاء جدا ومتفانون في خدمة الزبناء .اقدم الشكر للجميع على حسن الضيافة وبالاخص النادل خالد .والسيدة الهام فالاستقبال.واتمنى لكم مسيرة موفقة.
Trip typeSolo
Rooms5.0
Service5.0
Location4.0
Response from the owner2 years ago

Dear Sir,

First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations.

Best Regards

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Saad OUAZZANI4 years ago on Google
2/5
(Translated by Google) Several small things annoy at this hotel ... In summary:
- The price: We can EXCEED THE PRICE OF A 4 * between the basic rate (450 Dh), …
(Translated by Google) Several small things annoy at this hotel ... In summary:
- The price: We can EXCEED THE PRICE OF A 4 * between the basic rate (450 Dh), the option "renovated room" - no, you do not dream - (50 Dh), the breakfast for 2 (120 DH), taxes, expensive parking fees (50 DH). In many 4 * hotels nearby and for a lower overall price (around 600 Dh), all these services are included ...
- Noisy and inefficient air conditioning
- Windows too big, reminiscent of a shop window, forcing to keep curtains closed for a while
- Trend confirmed for IBIS hotels: no rigor in respect of the type of room and other options chosen (eg separate beds, orientation ...)
(Original)
Plusieurs petites choses énervent dans cet hôtel... En résumé :
- Le prix : on peut DÉPASSER LE PRIX D'UN 4* entre le tarif de base (450 Dh), l'option "chambre rénovée" - non, vous ne rêvez pas - (50 Dh), le petit-déj pour 2 (120 DH), les taxes, les parkings payants hors de prix (50 DH). Dans beaucoup d'hôtels 4* proches et pour un prix global moindre (env. 600 Dh), tous ces services sont inclus...
- Climatisation bruyante et peu efficace
- Fenêtres trop grandes, faisant penser à une vitrine de magasin, forçant à maintenir tout le temps les rideaux fermés pour un peu d'intimité
- Tendance confirmée pour les hôtels IBIS : aucune rigueur dans le respect du type de chambre et autres options choisies (ex. Lits séparés, orientation...)
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P
Peter B.a year ago on all.accor.com
2.5/5
(Translated by Google) There was no hair shampoo in room No. 222, there was no shelf for soap in the shower, the carpets in the corridors were dirty, the price of the stay for one night was not clearly stated anywhere. …
Visited in July 2021
Read more on all.accor.com
hassan naoui khir3 years ago on Google
5/5
(Translated by Google) Perfect hotel I found it to be an excellent hotel both in terms of hospitality..and the service was perfect. Listening and smiling, I feel like I am with my family. Congratulations, thank you once again to the whole …
(Translated by Google) Perfect hotel I found it to be an excellent hotel both in terms of hospitality..and the service was perfect. Listening and smiling, I feel like I am with my family. Congratulations, thank you once again to the whole team, I will come back unchanged Allah next time its doubt and with great pleasure of courseout with my little family ... a thousand thanks for the comfort and the efforts provided I am very satisfied ... the personal nothing to say especially .. especially .. especially Miss laila receptionist well welcome a thousand thanks I am very satisfied.
(Original)
Parfait hôtel je l'ai trouvé exellent hotel aussi bien au niveau d accueil ..et le service a était parfait .à l écoute et souriante je me sent comme que je suis avec ma famille .bravo merci fois encore à toute l équipe je reviendrais inchangé Allah prochaine fois son doute et avec grand plaisir bien sûrout avec ma petite famille ...mille merci pour confort et les efforts fournis je suis très satisfait ...les personnelle rien à dire surtout.. surtout.. surtout Mlle laila receptioniste bien accueillente mille merci je suis très satisfait.
Response from the owner3 years ago

(Translated by Google) Dear Sir,

We are delighted to read that you have fully enjoyed your stay with us.

Thank you for choosing our hotel for your visit to Marrakech.

We hope to see you again in the near future.

cordially

(Original)

Cher Monsieur,

Nous sommes ravis de lire que vous avez pleinement profité de votre séjour parmi nous.

Merci pour avoir choisi notre hôtel pour votre visite à Marrakech.

Nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche.

Cordialement

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Samira El adly2 years ago on Google
5/5
(Translated by Google) As we say the quality of the reception makes the brand image of the hotel. The receptionists also play the good welcoming role which was direct and essential. Thank you for the welcome this lets me come back from my …
(Translated by Google) As we say the quality of the reception makes the brand image of the hotel. The receptionists also play the good welcoming role which was direct and essential. Thank you for the welcome this lets me come back from my vacation to this place for another time.
(Original)
Comme on dit la qualité de l'accueil fait l'image de marque de l'hôtel . Les réceptionniste jouent également le bon rôle d'accueil qui était directe et primordial. Merci pour l'accueil ceci me laisse revenir passé mes vacances a cet endroit pour une autre fois .
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

(Translated by Google) Hello,

First of all we would like to thank you for your wonderful appreciation following your visit to our hotel and are delighted to read that we have been able to live up to your expectations on this occasion.

(Original)

Bonjour,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

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Smith Angervil5 years ago on Google
1/5
(Translated by Google) The worst customer service ever in a hotel. I booked one night at this hotel on July 25th. The air conditioning works poorly in the room. I went out to a club and returned to my room around 6 a.m. From 9 am I was …
(Translated by Google) The worst customer service ever in a hotel. I booked one night at this hotel on July 25th. The air conditioning works poorly in the room. I went out to a club and returned to my room around 6 a.m. From 9 am I was woken up by the noise of the construction work on the upper floor. I will see the reception 3 times before the noises stop 1 hour later.
If you want peace of mind this hotel should be avoided.
The hotel is next to Marrakech train station and is a 10 minute taxi ride from the most popular clubs in town
The furniture in the hotel is a pity. The hotel deserves a facelift
(Original)
Le pire service à la clientèle jamais reçus dans un hôtel. Jai réservé une nuit à cet hôtel le 25 juillet dernier. L'air climatisé fonctionne mal dans la chambre. Je suis sortit en boite et rentre dans ma chambre vers 6 heures. À partir de 9 heures je me suis fait réveillé par le bruit des travaux à l'étage supérieur. Je vais voir la réception à 3 reprises avant que les bruits cessent 1 heures plus tard.
Si vous voulez la tranquillité cet un hôtel à éviter.
L'hôtel est à côté de la gare de Marrakech et est à 10 Minutes de taxi des boites les plus populaires en ville
Le mobilier de l'hôtel font pitié. L'hôtel mérite une cure de rajeunissement
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el meslouhi sihama year ago on Google
5/5
(Translated by Google) It's an excellent place where I had a good time and I'll never forget Mr ADIL, he's really very nice; offers good service everyone is satisfied because of him his smile his warm welcome and above all respect …
(Translated by Google) It's an excellent place where I had a good time and I'll never forget Mr ADIL, he's really very nice; offers good service everyone is satisfied because of him his smile his warm welcome and above all respect
Well done ibis team
I recommend
(Original)
C'est un excellent endroit où je passais de bon moments et j'oublirai jamais Mr ADIL vraiment il est hyper gentille ; offre un bon service tout le monde est satisfait à cause de lui de son sourire de son chaud acceuillement et surtt le respect
Bravo équipe ibis
Je recommande
Rooms5.0
Service5.0
Location5.0
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nadjat tamir4 years ago on Google
5/5
(Translated by Google) Stay of 4 nights very pleasant. Staff very welcoming and attentive.
Breakfast varied and hearty with local products, comfortable bedding and …
(Translated by Google) Stay of 4 nights very pleasant. Staff very welcoming and attentive.
Breakfast varied and hearty with local products, comfortable bedding and especially quiet (rooms on pool) despite the proximity of the station. In short, a very good value for money.
(Original)
Séjour de 4 nuits très agréable. Personnel très accueillant et à l'écoute.
Petit déjeuner varié et copieux avec produits locaux, literie confortable et surtout calme (chambres sur piscine) malgré la proximité de la gare. En somme, un très bon rapport qualité prix.
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Soufiane Hianea year ago on Google
4/5
(Translated by Google) Smiling and welcoming staff, diversified breakfast buffet.
Pretty seen on swimming pool. Nice experience I will go back inshallah when I …
(Translated by Google) Smiling and welcoming staff, diversified breakfast buffet.
Pretty seen on swimming pool. Nice experience I will go back inshallah when I revisit Marrakech
(Original)
Personnel souriant et accueillant, buffet de petits déj diversifié.
Jolie vu sur piscine. Belle expérience j'y retournerai inshallah lorsque je revisiterai Marrakech
Trip typeBusiness
Rooms4.0
Service4.0
Location5.0
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Thami el yassini4 years ago on Google
5/5
(Translated by Google) Hello everyone
Thank you first for all the reception team, which includes beautiful and welcoming elements, for the hotel, it is very clean and very quiet, it has a …
(Translated by Google) Hello everyone
Thank you first for all the reception team, which includes beautiful and welcoming elements, for the hotel, it is very clean and very quiet, it has a magnificent view of the pool, the strategic location of the hotel and its strong point , for the restoration it was very clean.
I would like to thank the hotel manager for her expertise, as well as the professionalism of the reception team.
I suggest to all my friends, my colleagues and my dear family, to make a stay at this hotel.
Greetings.
Thami
(Original)
Bonjour tout le monde
Merci d'abord pour toute l équipe reception ,qui regroupe des éléments magnifiqueset accueillant ,pour l'hôtel,c est très propre et très calme ,il a une magnifique vue sur piscine,l'endroit stratégique de l'hôtel et son point fort ,pour la restauration c était très propre .
En je tiens à remercié la directrice de l'hôtel pour son savoir faire ,ainsi que le professionnalisme de l'équipe de la réception.
Je suggère à tous mes amis ,mes collègues et ma chère famille ,de faire un séjour à cet hotel .
Salutations.
Thami
Response from the owner4 years ago

(Translated by Google) Dear Sir,

Thank you for your comments following your stay at the ibis Marrakech Center.

It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff, who work day after day to provide you with impeccable service.

As we look forward to welcoming you again, please believe, Sir, in the expression of our best feelings.

cordially

(Original)

Cher Monsieur,

Nous vous remercions pour vos commentaires suite à votre séjour à l'ibis Marrakech Centre.

C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.

Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Cordialement

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Un Palavasien4 years ago on Google
4/5
(Translated by Google) Good hotel at reasonable prices. You have to take a room that overlooks the garden, as Avenue Hassan II is very noisy. We are a ten-minute walk from Hivernage and Guéliz. Pleasant swimming pool. And then there is a …
(Translated by Google) Good hotel at reasonable prices. You have to take a room that overlooks the garden, as Avenue Hassan II is very noisy. We are a ten-minute walk from Hivernage and Guéliz. Pleasant swimming pool. And then there is a regular garden cat, which is always a good sign...
Breakfast is of no interest (orange juice is not good in Marrakech!), so take it at the snack bar on the other side of the avenue.
(Original)
Bon hôtel à prix raisonnables. Il faut prendre une chambre qui donne sur le jardin, l'avenue Hassan II étant très bruyante. On est à dix minutes à pied de l'Hivernage et de Guéliz. Piscine agréable. Et puis il y a un chat habitué du jardin, ce qui est toujours un bon signe...
Le petit déjeuner n'a aucun intérêt (le jus d'orange n'est pas bon, à Marrakech !), autant le prendre au snack de l'autre côté de l'avenue.
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Jean-Louis Vannucci2 years ago on Google
4/5
(Translated by Google) We are regulars at the Ibis hotel because it is next to MARRAKECH train station, the airport, Jamel El Fna square by taxi, on foot from the Jardins de Majorelles by Yves Saint Laurent, a magnificent place with a lot …
(Translated by Google) We are regulars at the Ibis hotel because it is next to MARRAKECH train station, the airport, Jamel El Fna square by taxi, on foot from the Jardins de Majorelles by Yves Saint Laurent, a magnificent place with a lot of very affordable restaurants, finally the sector is very good as far as I am concerned.
What I also like there are no discos around because the nights are already very very hot in Marrakech in summer so it's not for us! We have been enjoying the swimming pool and the sun and the meetings for all these years in this superb country. Our second residence. Besides, as soon as the school is over, hop towards Marrakech for a good and long stay INCH ALLAH.
Without forgetting that the staff is very pleasant very attentive always available,
Speaking of reception, the reception is the TOP, Hilam! Nothing to say great efficiency and our superb Laïla who is excellent they are brilliant and we love them and have always thought of them it is a pleonasm with MARRAKECH .. The comments that are found are totally false because it is just the bad faith and competition.
I honestly recommend the Ibis hotel at MARRAKECH station.
(Original)
Nous sommes des habitués de l'hôtel Ibis car il est à côté de la gare de MARRAKECH, l'aéroport,la place Jamel El Fna en taxi, à pieds des Jardins de Majorelles de Yves Saint Laurent lieu magnifique bcp de restaurants très abordables, enfin le secteur est très bien en ce qui me concerne.
Ce qu'il me plait aussi il n'y a pas de discothèques autours car les nuits sont déjà très très chaudes à Marrakech en été donc ce n'est pas pour nous! Nous on profite de la piscine et du soleil et les rencontres depuis toutes ces années dans ce pays superbe..Notre seconde résidence. D'ailleurs dès que l'école finie hop direction Marrakech pour un bon et long séjour INCH ALLAH.
Sans oublier que le personnel est très agréable très attentionné toujours disponible,
En parlant de l'accueil la réception c'est le TOP, Hilam ! Rien à dire grande efficacité et notre superbe Laïla qui est excellente elles sont géniales et on les aimes et ont pensent toujours à elles c'est un pléonasme avec MARRAKECH .. Les commentaires qui se trouvent sont totalement faux car il s'agit juste de la mauvaise foi et la concurrence.
Je conseille franchement l'hôtel Ibis de la gare de MARRAKECH .
Trip typeVacation
Rooms4.0
Service4.0
Location5.0
Response from the owner2 years ago

(Translated by Google) Hello Mr. Jean-Louis Vannucci,

Thank you for your excellent appreciation of your stay at our ibis Marrakech Center Gare hotel; the satisfaction of our customers is our main objective and nothing is more gratifying than to read that we have been able to be up to the task, we are delighted to read that our hotel and our teams have been able to satisfy all your expectations on this occasion.

cordially

Jalila BENTAHAR

(Original)

Bonjour Monsieur Jean-Louis Vannucci,

Merci pour votre excellente appréciation sur votre séjour auprès de notre hôtel ibis Marrakech Centre Gare; la satisfaction de nos clients est notre objectif principal et rien n'est plus gratifiant que de lire que nous avons su être à la hauteur, nous sommes ravis de lire que notre hôtel et nos équipes ont pu satisfaire toutes vos attentes en cette occasion.

Cordialement

Jalila BENTAHAR

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Kami Kamelia.Allam3 years ago on Google
5/5
(Translated by Google) I had a good weekend with my friends ..
A beautiful setting, friendly staff and care, cleanliness, warm welcome, a very good value for money .. …
(Translated by Google) I had a good weekend with my friends ..
A beautiful setting, friendly staff and care, cleanliness, warm welcome, a very good value for money ..
A big thank you to the whole team.
to recommend absolutely
(Original)
J’ai passé un bon week-end avec mes amis ..
Un très beau cadre, personnel sympathique et au petits soins, propreté, accueil chaleureux, un très bon rapport qualité/prix..
Un grand merci à toute l’équipe.
à recommander absolument
Trip typeFriends
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago

(Translated by Google) Hello,

First of all we would like to thank you for your wonderful appreciation following your visit to our hotel and are delighted to read that we have been able to live up to your expectations on this occasion.

(Original)

Bonjour,

En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel et sommes ravis de lire que nous avons pu être à la hauteur de vos attentes en cette occasion.

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Abdssamiaa Khater4 months ago on Google
5/5
(Translated by Google) Good service especially the people at the reception.
(Original) …
(Translated by Google) Good service especially the people at the reception.
(Original)
Un bon service surtout les gens de l aceuille.
Trip typeBusiness · Solo
Rooms3.0
Service5.0
Location5.0
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Location overview

This laid-back hotel is 6 km from the lively Jemaa el-Fnaa square, and 5 km from both Majorelle Garden and the 12th-century Koutoubia Mosque.

Hotel location score

Good location overall for sightseeing, recreation, dining, and getting around
2.6 Good for proximity to things to do
3.8 Great for proximity to restaurants
4.6 Excellent for proximity to transit
4.6 Excellent for airport access
Scores are calculated based on data from Google Maps and Google reviews
Av Hassan Ii, Place De La Gare, Marrakesh 40000
1. Jardin Majorelle-Yves Saint Laurent Mansion
Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.
Rating
4.4
Distance
12 min
32,499 reviews
2. Jemaa el-Fnaa Square
Rating
4.3
Distance
14 min
4,782 reviews
3. La Mamounia
Plush quarters, some with private pools, in a luxe hotel offering a spa, dining & an outdoor pool.
Rating
4.6
Distance
9 min
4,968 reviews
4. Koutoubia
This large 12th-century Almohad-style mosque features a plaza with gardens & a fountain.
Rating
4.5
Distance
12 min
11,972 reviews
5. Bahia Palace
Vast, intricately designed palace with 160 rooms, courtyards & 8 acres of gardens.
Rating
4.4
Distance
16 min
6,452 reviews
6. Ibn Youssef School
16th-century college building with prayer hall & courtyards decorated with tiles & carved wood.
Rating
4.3
Distance
17 min
1,722 reviews
7. Saadien's Tombs
Once hidden mausoleum surrounded by gardens, decorated with colorful tiles, marble & stucco.
Rating
4.1
Distance
12 min
7,753 reviews
8. El Badii-Ksibat Nhass Palace
Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.
Rating
4.4
Distance
14 min
4,834 reviews
9. Yves Saint Laurent Museum
Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.
Rating
4.4
Distance
12 min
2,055 reviews
10. Menara Gardens
12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.
Rating
4.1
Distance
7 min
4,533 reviews
11. Medina of Marrakesh
Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.
Rating
3.9
Distance
15 min
431 reviews
12. Le Jardin Secret
Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.
Rating
4.3
Distance
15 min
1,460 reviews
13. Dar Si Said
Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.
Rating
4.3
Distance
15 min
965 reviews
14. House of Photography in Marrakech
Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.
Rating
4.4
Distance
18 min
1,966 reviews
15. Les Jardins de La Koutoubia
Warmly decorated rooms in an upscale property featuring a spa, 3 restaurants & 2 pools.
Rating
4.5
Distance
13 min
1,006 reviews
1. La Trattoria
Italian restaurant
Rating
4.4
Distance
8 min
1,444 reviews
2. Bagatelle
Restaurant
Rating
4.4
Distance
6 min
580 reviews
3. Le Loft
French restaurant
Rating
4.3
Distance
9 min
404 reviews
4. La Collégiale
French restaurant
Rating
4.5
Distance
7 min
162 reviews
5. Le Petit Cornichon
Restaurant
Rating
4.5
Distance
10 min
211 reviews
6. Zushi - Restaurant Japonais & Thaï à Marrakech
Asian restaurant
Rating
4.4
Distance
5 min
635 reviews
7. Snack Abderrahim
Restaurant
Rating
4.2
Distance
7 min
129 reviews
8. L'Ardoise du Marché
French restaurant
Rating
4.7
Distance
8 min
94 reviews
9. Dameh Restaurant
Restaurant
Rating
4.8
Distance
6 min
138 reviews
10. LA MARLETTE Café, Restaurant & Boulangerie
Restaurant
Rating
4.1
Distance
3 min
355 reviews
From
Marrakesh Menara Airport
Taxi 13 min
Transit 21 min
Gare Oncf 22 sec
Lycee Hassan 2 5 min
Gare Train Oncf 4 min
Pl Abdelmoumen 14 min
Hopital Avicenne 11 min

About this hotel

Check-in time: 12:00 PM
Check-out time: 12:00 PM

Address & contact information

Av Hassan Ii, Place De La Gare, Marrakesh 40000
05244-35929

Health & safety

Health & safety measures are provided by the hotel. Visit their website for more details.

Amenities

Popular amenities

  • Pool
  • Wi-Fifree
  • Air conditioning
  • Breakfast

Internet

  • Wi-Fifree
  • Wi-Fi in public areas

Policies & payments

  • Smoke-free property

Children

  • Kid-friendly

Pools

  • Outdoor pool

Parking & transportation

  • Parking
  • Self parkingextra charge

Languages spoken

  • English
  • French
  • German
  • Spanish

Bathrooms

  • Shower

Food & drink

  • Restaurant
  • Bar
  • Breakfast
  • Breakfast buffet

Services

  • Front desk24 hour
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls

Accessibility

  • Accessible

Pets

  • Pet-friendlyfree
  • Dogs allowed
  • Cats allowed

Rooms

  • Air conditioning

Sustainability

This hotel is committed to environmental sustainability. Learn more

Energy efficiency

  • Energy from carbon-free sources
  • Energy-efficient lighting

Waste reduction

  • Safely handles hazardous substances
  • Safely disposes of electronics, batteries, and lightbulbs
  • No single-use plastic straws

Water conservation

  • Water-efficient faucets, toilets, and showers
  • Towel and linen reuse program

Sustainable sourcing

  • Organic food and beverages
  • Locally sourced food and beverages
  • Vegetarian meals
  • Eco-friendly toiletries
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ibis Marrakech Centre Gare
MAD 498Nov 30–Dec 1
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